NEOGOV · 1 month ago
Courthouse Screener
NEOGOV is hiring for the Courthouse Screener position at the King County Sheriff's Office, where individuals will play a crucial role in ensuring the safety of courthouse visitors. Responsibilities include operating security screening equipment, performing visual searches, and providing assistance to the public in various King County locations.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Operate electronic walk-through metal detectors and hand-held metal detectors, police portable radios, fire extinguishers during emergencies, x-ray machine to screen handbags/briefcases and other parcels for prohibited items
Candidates must be able to demonstrate a desire to serve the public and work with diverse populations
Perform visual searches of bags, briefcases and other carry-in items for prohibited items
Use interpersonal skills and directive behaviors, when needed, to ensure the security screening procedures are followed by all individuals
Assess situations, call for assistance from security staff and/or local police when needed, respond to requests for first aid
Interact and communicate with the general public, including those with limited or nonspeaking English proficiency, individuals who may be confrontational and/or argumentative
Provide information, direction, and assistance to the public
Prepare and maintain legible activity logs
Perform other duties as assigned
Qualification
Required
Demonstrated proficiency in communicating with diverse people using the following skills and abilities
Interpersonal and professional communication skills (both oral and written), including the ability to write clear and accurate activity logs, incident reports and related documents, remain calm under stress and in emergency situations, deal effectively with the public in emotional and confrontational situations
Aptitude for detecting potential problems and preventing escalation
Ability to verbally describe procedures, articles, and events and to express ideas effectively and clearly
Ability to successfully complete training in the effective and safe operation of screening devices
Skill in directing the public during emergency situations
Experience in providing and delivering consistent and effective customer service
Experience and skill in responding to people of varied ethnic and social backgrounds, including those who may suffer from mental, emotional, or physical disabilities
Able to use computer software applications including Microsoft Office and Office products
Skill in establishing and maintaining effective, cooperative working relationships with security and police staff and other county employees
With or without reasonable accommodation, the physical and mental requirements of this position include frequent sitting, standing and walking, which may be required for long periods of time and exposure to various temperature changes near building entrances
Must successfully complete First Aid and CPR training
Washington State Driver's License or ability to travel to King County locations in a timely manner. You must have access to reliable transportation and the ability to get to any of the locations mentioned previously. You may need to travel and provide coverage any of the locations on an as needed basis
Preferred
One or more years in a customer facing service position
Knowledge of appropriate methods for operating security screening equipment and properly identifying prohibited items
Demonstrated experience in interacting with people of varied ethnic and social backgrounds, to include those who may suffer from mental or emotional stress
Experience working in a security role
Benefits
Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what’s best for themselves and their eligible dependents
Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
Transportation program and ORCA transit pass
12 paid holidays each year plus two personal holidays
Generous vacation and paid sick leave
Paid parental, family and medical, and volunteer leaves
Flexible Spending Account
Wellness programs
Onsite activity centers
Employee Giving Program
Employee assistance programs
Flexible schedules and telecommuting options, depending on position
Training and career development programs
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase