NEOGOV · 6 days ago
Canton Tax Auditor/Collector II
NEOGOV is seeking a Tax Auditor/Collector II for the City of Canton. This role involves handling sensitive tax documents, assisting taxpayers with inquiries, conducting audits, and ensuring compliance with tax regulations.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provides answers on the phone, in person, and in writing, for taxpayer inquiries regarding the municipal tax code, filings, balances, refunds, estimates, withholdings, delinquencies, and audits
Answers questions and assists taxpayers with eFile and ePay electronic transactions. Assists taxpayers in preparing city tax returns reporting taxable income, and estimated tax. Verifies and updates account information using computer software. Sets up new accounts. Receives and processes payments and lock box remittances. Forwards documents and payments to Cashier’s Office for receipting and balancing with bank and bookkeeping. Establishes contractual terms of payment, if taxpayer is deemed unable to pay tax obligation in full
Pre-audits tax returns. Ensures that all source documentation is attached to returns: W-2, 1099, Schedule C, Schedule E, 1065K-1, etc. Sends written requests for source materials and schedules as needed. Checks tax returns and accompanying documents for mathematical accuracy. Notifies taxpayer or tax preparer of corrections and amendments, in writing
Collects unpaid tax balances. Negotiates acceptable terms of payment based upon the amount of tax due, the taxpayer's current financial circumstance, departmental policy, and legal statutes of limitation. Follows up with phone calls, collection letters, and administrative subpoenas as necessary. Skip traces delinquent taxpayers who move, but leave no forwarding address. Prepares documentation for legal proceedings against uncollectible accounts and broken 'Payment Agreements'
Obtains tax returns from non-filers and delinquent filers. Identifies and investigates non-filers and delinquent filers through all available sources including, but not limited to, questionnaires, U.S. Postal Service records, the income tax master file, City tax hard copy records, the State of Ohio income tax master file, rental applications, code violations, building permits, vendors licenses, community and economic development programs, anonymous tips notices from other tax departments, and employer W-3 reconciliations. Skip traces delinquent filers with phone calls, delinquency notices, and administrative subpoenas as necessary. Prepares documentation for legal proceedings against severely delinquent accounts
Audits all tax returns in assigned account group. Reviews filings and accompanying schedules for compliance with local and federal regulations. Periodically examines the books, papers, records, federal income tax returns, etc. of employers, taxpayers, or persons subject to the tax, for the purpose of verifying the accuracy of returns made or, if no return was made, to ascertain the tax due. Verifies wages, deductions, and withholding information on W-2's, with employee's payroll supervisors, employers' withholding accounts, and other tax departments as necessary. Examines the deductions on all net profits schedules, applying the 'ordinary and necessary' standard: requests detail statements, receipts, or other proof for questionable deductions. Issues subpoenas compelling the production of records, and conducts personal interviews and examinations as needed. Investigates and documents taxpayers' age, employment, residency status, and other such factors directly affecting reportable income and the tax or refund due. Amends returns as necessary and notify taxpayer of any adjustments in writing. Processes appropriate paperwork for amendments, NOLs, refunds, etc
Calculates and assesses fines, penalties, and interest due
Researches and prepares accounts to be considered by the Income Tax Board of Review. Prepares status reports of delinquencies, payment agreements, bankruptcies, prosecutions, and uncollectible accounts. Performs other related duties as required by the Income Tax Director or City Treasurer
Qualification
Required
Graduated from an accredited college or university with a major or concentration in Accounting/Finance area
Associates degree required
Must be a U.S. citizen or have a permanent resident card
Must be at least 18 years of age
Must be extremely trustworthy
Must be reliable, responsible, organized, and thorough
Must have excellent interpersonal skills
Must establish and maintain effective working relationships with both public and private sector tax professionals
Must display good judgment and professional integrity
Must function efficiently under pressure and highly stressful situations
Must follow complex oral and written instructions
Mathematical aptitude and accuracy required
Needs basic knowledge of accounting principles and bookkeeping procedures
Must understand and apply Municipal Tax Code
Must understand and apply and be thoroughly familiar with Internal Revenue Code and Ohio Revised Code provisions related to municipal tax regulations and procedures
Preferred
Previous experience and training in tax preparation and auditing is preferred
Benefits
Comprehensive health insurance
Paid vacations
Paid holidays
A retirement plan
Sick time
Personal holidays
Health benefits include hospitalization, outpatient services, prescription coverage, dental and vision coverage, and group life insurance.
Time off benefits may include paid vacation, paid holidays, and paid sick leave.
Full-time employees may be eligible for Public Service Loan Forgiveness.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
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