Cisco · 1 month ago
Senior Director, Observability Solutions Architects (Remote)
Cisco is revolutionizing how data and infrastructure connect and protect organizations in the AI era. As the Director of Observability Solutions Architects, you will lead a team responsible for driving pre-sales efforts and ensuring customer success in the Observability space, while fostering innovation and collaboration across various markets.
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Responsibilities
Lead a team of 100+ Solutions Engineers with first and second line Managers and Directors who oversee our Solutions Architects for Observability in the Americas
Engage directly with Solutions Engineering and Sales Leadership to strategize on their opportunities and engage in pre-sales and solution adoption activities for Splunk's Observability product set
Work closely with cross-functional leaders and teams to develop strategic and technical territory and account plans, along with technical tools/programs to support/measure and mobilize sales campaigns and initiatives to drive growth
As a team leader, ensure we are taking the necessary actions to attract and retain top talent, further develop a rich and diverse workforce, and manage performance at all levels
Ensure that your team is enabled to architect, influence and sell cross-portfolio Splunk product solutions aligned to driving customer business outcomes across various vertical markets
Work collaboratively with all cross-functional teams to ensure the right strategies, products and services succeed in the market
Interact with customers, prospects and industry groups to understand their business challenges and desired outcomes
Develop a close working relationship with Customer Success, Professional Services and Education to ensure alignment between pre and post sales activities
Qualification
Required
Minimum of 3 years as a second line leader
8+ years of Pre-Sales Solutions Architect leadership experience
Experience working in the Observability, DevOps and APM market
Preferred
Demonstrated ability to foster a collaborative Solutions Architect community
Proven track record of driving Splunk product direction and nurturing customer relationships
Excellent communication and interpersonal skills for interacting with customers, prospects, and internal teams
A strong growth mindset and a customer-first approach
Experience in developing strategic and technical territory plans for Splunk solutions
Strong experience and ability to recognize and lead the business strategy in the market
Candidates located near a major metropolitan area preferred
Benefits
Medical, dental and vision insurance
A 401(k) plan with a Cisco matching contribution
Paid parental leave
Short and long-term disability coverage
Basic life insurance
10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday
Paid year-end holiday shutdown
4 paid days off for personal wellness determined by Cisco
16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
Annual bonuses subject to Cisco’s policies
Performance-based incentive pay on top of their base salary
Company
Cisco
Cisco develops, manufactures, and sells networking hardware, telecommunications equipment, and other technology services and products. It is a sub-organization of Cisco Press.
H1B Sponsorship
Cisco has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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2025 (1238)
2024 (1231)
2023 (1273)
2022 (2127)
2021 (1991)
2020 (1173)
Funding
Current Stage
Public CompanyTotal Funding
unknown1990-02-13IPO
Leadership Team
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