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NORMA Group · 4 days ago

Business Development Manager- Plumbing, HVAC & Infrastructure

United States

Full-time

Hybrid

Mid, Senior Level, Lead/Staff

$130K/yr - $150K/yr

8+ years exp

NORMA Group is looking for a Business Development Manager specializing in Plumbing, HVAC, and Infrastructure. In this role, you will influence engineering projects and build relationships with various stakeholders to specify products for large-scale infrastructure projects.

Industrial EngineeringManufacturingMechanical Engineering

Hiring Manager

Jennifer Gonzales

Responsibilities

Develop, own, and execute annual operating plan as approved by the IA Americas Business Unit

Develop Industry Applications sales channels within: Infrastructure (plumbing), Data Centers, and Energy as well as Industrial applications by prospecting and closing sales with new customers

Propose new products and product enhancements to existing products based on customer needs and technical knowledge of product attributes

Spec/Design-in solutioning; often with PPAP, Certifications requirements, Strong sales record, and relationships within the channels

Propose new products and product enhancements to existing products

Identify and contact new and existing customers to discuss their needs and to explain how these needs could be met by specific NORMA products and services

Strong sales record and relationships with specifying engineering firms within the plumbing, new Energy and Data Center segments

Emphasize product features based on analyses of customers' needs and on technical knowledge of product capabilities and limitations

Develop Industry Applications sales channels within the above segments by prospecting, proposing, and closing new customers, including the development of certain key customers within assigned market. Uses push strategy

Market through direct selling activities, customers selection criteria (i.e., brand name, pricing, the availability of products, on-time delivery, customized packaging, marketing support, etc.). Gather market intelligence to strengthen Company’s distribution position, including product improvements, new products, new markets, anticipated competitive threats or actions

Work with internal departments to ensure NORMA Group prospects and customers benefit from NORMA Group strengths (i.e., distribution network, product availability, etc.)

Assure customers are properly served to meet sales goals. Facilitate the execution of Industry Applications products for customers, such as testing, packaging, other ongoing support

Point of contact for customers. Identifies and resolves customer concerns and executes correction strategies

Demonstrated skills in understanding key business metrics and how to develop strategic insights from the data to drive actions and sales plans

Qualification

Sales experienceMarket developmentTechnical knowledgeMicrosoft OfficeCRM softwareCustomer serviceCommunicationActive listeningProblem solving

Required

BS or BA degree from accredited university; with technical or business elements

Eight or more years' experience in sales in a manufacturing / Distribution / Dealer industry

Experience selling manufactured products to OEs and Tier 1s

Demonstrated results achieved in developing new markets, channels, and new customers

Ability to effectively use Microsoft Office products Excel, Word, PowerPoint, Outlook

Ability to Drive Results: Laser focus on winning new business and retaining existing business

Sales and Marketing: Principles and methods for promoting and selling products

Customer Service: Knowledge of principles and processes for providing customer service

Manufacturing and Production: Working knowledge of raw materials, production processes, costs, and other techniques for maximizing the effective manufacture and distribution of products

Communication: Ability to convey information effectively, both in written form and verbally

Persuasion: Persuading others to change their minds or behavior

Active Listening: Giving full attention to what other people are saying

Making Decisions and Solving Problems: Ability to analyze information and evaluate results to choose the best solution and solve problems

Use of Technology: Knowledge of customer relationship management (CRM) software, database software, mail / calendar / meeting, etc. tools, excel, PowerPoint, word