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NAVY EXCHANGE SERVICE COMMAND (NEXCOM) · 2 days ago

SERVICES SPECIALIST (Micro Markets)

United States-Virginia-Virginia Beach

Full-time

Onsite

Mid, Senior Level

6+ years exp

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) is responsible for providing services to the Navy Exchange system. The Services Specialist oversees and supports the micro markets, focusing on policy development, contract oversight, and vendor negotiations to ensure efficient service delivery.

Information Technology

Responsibilities

Develops and assists in the implementation of policies, standard operating procedures, technical directives and programs applicable to assigned direct and concessionaire operated services activities. Prepares substantive briefings on current and/or proposed programs

Utilizes operational tools such as RMS, RDW, Harms, MEI, etc. to manage product assortment, pricing, inventories and management reports

Responsible for ensuring the Navy Exchange is competitively priced and meets savings goals for the areas of responsibilities. Coordinates price surveys with field Exchanges to validate pricing models

Reviews and analyzes operating data pertaining to assigned function(s) to measure financial viability, relative efficiency and trends. Evaluates effectiveness and prepares analysis report of same. Reviews financial plan and budget data, develops forecast in operational areas and recommends approval or revision

Establishes and maintains constructive relationships with key government, military, civilian personnel and corporate representatives to gain concurrence of new concepts affecting trends of the assigned Services business(s)

Studies market offerings and trends, develops appropriate sources of supply for products. Recommends quality, quantity and pricing standards on service and merchandise, and ensures that standards are adhered to

Develops annual NEXCOM capital expenditure plan for responsible areas. Identifies services, supplies and equipment for national or consolidated procurement. Develops data/specifications and/or make contact recommendations based on broad technical professional background and experience. Forwards request to the contracting division for appropriate action. Coordinates consolidated purchase requirements for submission to the contracts division to obtain better selection, expedient delivery, improved quality and favorable costs

Assist in the design, development, and layout of equipment, fixture and presentation standards. Assist in development of major and minor project plans. Identify space, power and equipment requirements for assigned services operational areas. Assist the project manager in developing store layout and design

Assist field Exchanges in the preparation of contracts and initiate recommendations as appropriate for approval, disapproval or revisions thereto. As required, furnishes technical guidance to procurement personnel in the development of solicitations and contracts for equipment sources and products used in the services operations

Develop from inception new services initiative and administer all aspects of system wide service programs and contracts. Test new equipment or products to determine their applicability within the Navy Exchange services departments

Develops and/or reviews technical information or other material concerning services operations for use by management in training associates. Also provides assistance in career management for functional jobs both at NEXCOM and field Exchanges

Conducts visits to field Exchanges to review the assigned service operations. Assesses the applicability and effectiveness of NEXCOM operating procedures and compliance. Makes recommendations during such visits to improve efficiency and operational results. Assists in their implementation as required providing recommendations and solutions for consideration publications for new and improved methods, equipment, supplies or other similar items for possible application to the operations

Attends trade shows, conferences or seminars to keep abreast of new industry developments for merchandising services items, pricing, display and distribution techniques; storage and any technological changes in the field

In the absence of the Services Program Manager, makes operating decisions. On policy or precedent matters, develops a report providing recommendations and solutions for consideration

Works under the general supervision of the Services Program Manager who establishes priorities and deadlines and determines the scope of assignment. Incumbent carries out assignments independently, relying heavily on own experience and background in assigned areas of expertise

Performs other related duties as assigned

Qualification

Vendor ManagementContract DevelopmentData AnalysisOperational OversightPolicy DevelopmentPricing StrategyTechnical GuidanceField SupportTraining SupportMarket AnalysisCross-Functional CollaborationSoft Skills

Required

A total of 6 years experience consisting of the following:

General Experience: Three years' experience gained in administrative, merchandising, technical or other responsible work which enabled the applicant to gain knowledge of merchandising, procurement and operational practices in the store/field, procurement facility; skill in dealing with others in person-to person work relationships; and the ability to exercise mature judgement

Or Substitution of Education for Experience: 1 year of academic study above the high school level may be substituted for 9 months of experience, up to a maximum of a 4 year bachelor's degree for 3 years of general experience

And Specialized Experience: 3 years of progressively responsible experience which provided a background in Services, Retail, or Procurement which included operation, merchandising and procurement practices and procedures; developing sources of supply, analyzing operation data; or providing technical assistance; or similar work which demonstrated the knowledge and abilities

Company

NAVY EXCHANGE SERVICE COMMAND (NEXCOM)

Glassdoor3.4

The Navy Exchange Service Command (NEXCOM) Enterprise encompasses six business lines, boasting a workforce of more than 14,000 associates located around the globe.

Founded in 1946

Virginia Beach, Virginia, USA

10001+ employees