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MedPro Group · 1 day ago

Associate Underwriter Analyst

Fort Wayne, IN

Full-time

Onsite

New Grad, Entry Level

MedPro Group is an industry-leading Berkshire Hathaway insurance company focused on protecting those who serve and care for others. The Associate Underwriter Analyst will provide support to distribution partners, process transactions, and ensure customer satisfaction while maintaining accuracy in underwriting and policy changes.

Health CareHealth InsuranceInsurance

Responsibilities

Provide support for MedPro Group distribution partners via phone calls, emails and faxed requests

Process high volume, time sensitive transactions with a focus on accuracy and attention to detail

Receive, research, document and resolve all customer inquiries/requests with accuracy and professionalism to ensure profitability and customer satisfaction

Underwrite and process mid-term adjustment requests, resolve billing issues, and answer coverage related questions and price indications

Work with independent distribution partners to review and gather needed information for new business submissions and renewal reviews

Provide data entry, initial analysis and account set up transactions

Work with distribution partners and direct customers to evaluate and process policy change requests to ensure underwriting has complete and accurate information to review

Become an expert on MedPro's online application; walk distribution partners through the steps required to complete an application online

Provide technical support to our regional underwriting teams

Report analysis and resolution

Assist with system testing and reporting for new projects

Perform mass adjustments, and/or maintenance changes for special projects

Complete/maintain required licensing requirements and insurance industry education

Participate on teams, which develop and coordinate the implementation of new procedures, to enhance the effectiveness of customer service operations

Qualification

Insurance knowledgeData entryTechnical supportExcelCommunication skillsMultitaskingTeamworkProblem-solving

Required

Bachelor's degree (preferred). High school diploma or equivalent with related experience will be considered

Proven ability to work on a team or operate independently

Outstanding interpersonal, oral and written communication skills

Proficiency in Word, Excel and being able to learn various company systems to a high level of competence

Ability to succeed in high volume environments requiring personal organization, multitasking, & regular reprioritization with short turnaround time on items of high impact

Experience in researching and accurately resolving technical subject matter while working under pressure and within time constraints

Preferred

Previous experience in insurance or office environment desired

Company

MedPro Group

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MedPro Group is the national leader in customized insurance, claims, patient safety, and risk solutions for physicians, surgeons. It is a sub-organization of Berkshire Hathaway.

Founded in 1899