Fortune Brands Innovations · 2 days ago
Associate Claims Analyst
North Olmsted, OH
Full-time
Hybrid
Mid, Senior Level
$40K/yr - $66K/yr
5+ years expFortune Brands Innovations, Inc. is an industry-leading home, security and digital products company. The Associate Claims Analyst processes, negotiates, and settles product liability claims for FBIN products globally, managing claims throughout the lifecycle and collaborating with technical experts.
Consumer GoodsSecurity
Responsibilities
Independently manage assigned claims throughout the claim lifecycle
Analyze and process product liability claims
Evaluate claims for validity and proper valuation
Collaborate with technical experts to execute product testing
Validate cause of claim against known or unknown defects and review findings with FBIN technical experts
Open VOC or CAPA requests as necessary
Develop strategies to manage claims to an appropriate and timely resolution
Negotiate claim settlements up to designated authority level
Close and process claims in a timely fashion
Receive claims through various channels including phone, email, mail, worklist or the contact center
Open claims by creating tickets within the claims management system while ensuring accurate and detailed documentation
Communicate with claimants to gather information including photographs, statements, and evidence
Regularly communicate with external stakeholders including insurers, attorneys, sales reps, builders, plumbers, retailers, wholesalers, and consumers
Receive, process, and store evidence
Support team and cross functional projects and continuous improvement efforts
Monitor claim trends to mitigate future risk
Travel to customer sites to support claims-related activities as necessary
Qualification
Required
5+ years of experience in claims management
Excellent written and verbal communication skills for interacting with all levels of staff, customers, suppliers, and operations
Proficient in processing and communication tools: SAP, Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, Teams, and internet navigation
Ability to manage multiple tasks and priorities in fast paced, changing environment
Ability to travel up to 10%
Preferred
Bachelor's Degree
Benefits
Robust health plans
Market-leading 401(k) program with a company contribution
Product discounts
Flexible time off benefits
Adoption benefits
Numerous ERGs (Employee Resource Groups) to foster a sense of belonging for all associates
Company
Fortune Brands Innovations
Fortune Brands Innovations is an industry-leading home, security and digital products company.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$900M2022-03-28Post Ipo Debt· $900M
2011-10-04IPO
Leadership Team
Todd R. Teter
Senior Vice President and General Manager Global Plumbing Group House of Rohl
Recent News
2025-10-31
2025-07-21
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