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USAA · 1 day ago

Director - HR Data and Analytics

San Antonio, TX

Full-time

Onsite

Senior Level, Lead/Staff

$143K/yr - $274K/yr

8+ years exp

USAA is committed to empowering its members to achieve financial security and seeks a collaborative HR leader to drive excellence in HR functions through data. The role involves managing a team, designing scalable HR data solutions, and providing actionable insights to support data-driven decision-making.

BankingFinancial ServicesInsuranceVenture Capital

No H1B

Responsibilities

Responsible for development and execution of team strategic execution plan in coordination with departmental, CoSA, and Enterprise plans

Accountable for internal customer relationship creation, sustainment, and strengthening through team execution and brand management

Responsible for direct report performance management, talent development, and career progression planning

Accountable for overall teamwork product volume, quality, and business value delivery

Accountable for overall team regulatory, risk, and internal control compliance

Ensures industry trends and best practices are evaluated and integrated into current process, technology, and development strategic plans

A strategic partner and subject matter expert in consulting and advising business partners on decision support solutions

Encourages innovation, provides direction on work prioritization, manages capacity, assists with problem resolution

Holds team members accountable for performance goals and establishes business-driven development plans for the team

Partners with IT to build USAA core information delivery capabilities and assist process owners in retiring key UDAs

Provides thought leadership and system thinking to influence relevant data, information, and application architecture decisions to include staying abreast of changes or evolution to industry standards

Provides oversight and direction to the adherence of information governance and managements standards for Enterprise teams and CoSA/LOBs

Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures

Qualification

Data analyticsBusiness intelligenceData visualizationTeam managementData architectureHR technologyQuantitative analysisCollaboration skillsProblem-solvingPresentation skills

Required

Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline; OR 4 years of related work experience in statistics, mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree

8 years of experience in data and analytics, technical, or business-relevant function

OR If advanced degree in a STEM discipline, 6 or more years' experience in data and analytics, technical, or business-relevant function

3 years of direct team lead or management experience

Experience overseeing teams conduct cost benefit analyses and leveraging results to drive business intelligence solutions

Experience guiding teams in the gathering and authoring of business intelligence solutions for large scale complex projects

Advanced facilitation, collaboration and consensus building skills, with extensive experience in presenting to cross-functional teams and Senior/Executive leaders

Demonstrated subject matter expertise in applying and creating business intelligence practices, methods, and problem-solving strategies

Experience leading and coaching others in understanding and translating needs into requirements

Expert knowledge of relevant regulatory compliance, industry regulations, risk management practices, and regulatory data sources

SME developing business deliverables that leverage business intelligence platforms, data management platforms, or SQL-based languages (Tableau, Business Objects, Snowflake, Hadoop, Netezza, NoSQL, ANSI SQL, or related)

Demonstrated thought leadership in embedding intuitive story telling within the business intelligence solutions and platforms including concise presentation of complex technical details

Preferred

Experience leading teams in the development and maintenance of data visualizations and dashboards, leveraging tools such as Tableau, QlikView, BusinessObjects or similar platforms, to provide actionable insights and support data-driven decision-making

Familiarity with HR technology landscapes, including experience working with HRIS systems and data models related to HR Technology/Engineering and HR Data Architecture

Strong understanding of data modeling principles, data architecture concepts, and their application within the context of HR data, HR analytics, and people insights

Experience in direct people management, including coaching, mentoring, and performance management

Knowledge of Business Architecture principles and practices, with the ability to align data and technology solutions with overall business strategy