Apply on Employer Site

Cigna Healthcare · 4 days ago

Customer Service Pharmacy Technician Representative - Freedom Fertility - AZ

United States

Full-time

Remote

New Grad, Entry Level

Cigna Healthcare is a company that creates pharmacy, care, and benefit solutions to improve health and increase vitality. As a Customer Service Pharmacy Technician Representative at Freedom Fertility, you will handle inbound and outbound calls from patients, coordinate fertility plans and medications, and ensure a positive patient experience.

Hospital & Health Care

H1B Sponsor Likely

Responsibilities

Handle 25-30 calls (IB & OB)

Ensure process efficiency – Work with patients and physicians to coordinate fertility plans and medications. Own the patient experience by resolving customer issues and ensuring 100% follow-up to customers

Pay attention to detail – Accurately obtain and enter patient information, including Shipping, insurance, and payment information

Qualification

National Pharmacy Technician certificationArizona State pharmacy technician licenseMicrosoft Office proficiencyData entry skillsPrior Authorization experienceCustomer service skillsBasic math skillsCommunication skillsAttention to detailOrganization skillsTime management skills

Required

High School Diploma, or GED required

Must reside in the State of Arizona

Valid National Pharmacy Technician certification is required

Valid Arizona State pharmacy technician license is required

Microsoft Office proficiency and data entry skills

Basic math skills (addition/subtraction/multiplication)

Strong attention to detail, accuracy, and quality

Excellent verbal and written communication skills

Preferred

Relevant experience or a willingness to learn

Experience working prescriptions claims and knowledge of rejections helpful

Prior Authorization experience preferred (CoverMyMeds)

Excellent customer service, organization, and time management skills

PC skills including knowledge of Microsoft Office Suite and Internet

Benefits

Health coverage effective day 1 (including medical, dental, and vision)

Holiday, PTO, and OT pay

401K with company match

Tuition reimbursement

Fun, friendly, and unique culture – bring your whole self to work every day!

Company

Cigna Healthcare

We are a health benefits provider that advocates for better health through every stage of life.

Founded in 1982

Bloomfield, CT, US

10001+ employees

http://www.cigna.com

H1B Sponsorship

Cigna Healthcare has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (442)

2024 (335)

2023 (324)