Milestone Technologies, Inc. · 4 days ago
Data Center Technician IC2
Kansas City, MO
Full-time
Onsite
Entry, Mid Level
2+ years expMilestone Technologies is a global IT managed services firm that partners with organizations to scale their technology and infrastructure. The Data Center Technician II will work closely with Data Center Leads to install, troubleshoot, and maintain servers and networking equipment, ensuring critical data center operations run smoothly.
Application Performance ManagementConsumer ElectronicsInformation Technology
Responsibilities
Manage and execute the ticket management process with accuracy and efficiency
Apply advanced diagnostic methods to troubleshoot and resolve complex data center equipment issues
Accurately pull and manage inventory according to established processes and update inventory systems promptly
Perform server repairs, including replacing hard drives, RAM, motherboards, and other components
Physically assist with moving and racking equipment for projects and operational needs
Lead or support special projects with minimal supervision, ensuring timely completion
Assist with training new hires and working with our Global Training Team
Carry out Lead responsibilities when the Data Center Lead is out of office or engaged on other projects, ensuring continuity of operations and team coordination
Identify and escalate recurring issues or risks to management proactively
Maintain compliance with safety standards and operational best practices
Perform additional tasks as directed by management to support data center reliability and efficiency
Qualification
Required
High School Diploma or GED (Associate or Bachelor's degree preferred)
A Real ID or other federally accepted identification for U.S. travel
Minimum 2 years of experience in data center operations or computer hardware repair
Strong hands-on experience with computer hardware diagnostics and repair
Ability to travel to supported data center locations
Proficiency in learning and adapting to new software tools quickly
Excellent professional communication skills, both verbal and written
Ability to multi-task, prioritize effectively, and work independently with minimal supervision
Comfortable wearing Personal Protective Equipment (PPE) for extended periods
Ability to safely lift, push, pull, and move at least 50 pounds
Capable of walking long distances throughout the day
Willingness to work in environments that may include hot aisles and indoor areas reaching 90+ degrees Fahrenheit during certain times of the year
Preferred
Associate or bachelor's degree in a related field, or currently pursuing one
Experience with Data Center industry best practices
Familiarity with inventory management systems and data center operational workflows
Demonstrated ability to mentor junior technicians and contribute to team development
Company
Milestone Technologies, Inc.
Milestone Technologies is a global IT Services and Digital Solutions company based in Silicon Valley that helps hundreds of leading corporations deliver technology around the globe.
1001-5000 employees
H1B Sponsorship
Milestone Technologies, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (4)
2022 (2)
2021 (3)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$42.5MKey Investors
H.I.G. Capital
2022-12-13Acquired
2015-08-11Private Equity· $42.5M
Leadership Team
Sameer Kishore
President and Chief Executive Officer
Mayank K Agrawal
Chief Financial Officer
Recent News
2025-10-01
Company data provided by crunchbase