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HomeServices of America · 1 week ago

Chief Title Officer

Tucson, AZ

Full-time

Onsite

Senior Level

5+ years exp

HomeServices of America is a leading provider in the title insurance industry, and they are seeking a Chief Title Officer to oversee production turnaround and quality control of title insurance products. The role involves managing staff, troubleshooting technical issues, and ensuring effective communication between various stakeholders.

FinanceReal EstateReal Estate Brokerage

Diversity & Inclusion

Responsibilities

Confer with title officers and examiners, recommending solutions and identifying means to correct title problems. Assists in recommending appropriate risk conscious business decisions. (50 – 60%)

Troubleshoot and act as liaison between escrow, sales associates and consumers, when resolution at another level or department of the organization has not been effectively addressed. This may include, but not limited to: technical questions and problems in the examination and recording process, and underwriting problems that may occur prior to or post close of escrow, recordation and issuance of policy. (15 – 20%)

Provide management and supervision of staff. (10 – 20%)

Recruit, select, train, develop, evaluate, motivate and retain staff for the successful performance of the department and achievement of company objectives

Keep staff abreast of current practice and informed of new developments

Provide effective, safe, and efficient working conditions, space, equipment, and a positive environment that will maximize the effectiveness of employees in accomplishing the objectives of the department

Delegate work to office staff

Examine and issue title commitments particularly for more complex, high-liability and commercial transactions. (10 - 20%)

Provide guidance, technical and examining assistance to various functions. (5 – 10%)

Maintain a close relationship with insurance underwriters and confers with them as technical issues arise which require their consideration or approval

Offer technical and examining assistance guidance to the recording and policy areas as needed. This will include review and approval to record documents as needed by the recording supervisor

Provide assistance to the policy coordinator as needed on issues of new policies endorsements, etc

Work closely with the general manager on day-to-day operational matters

Partner with underwriting when necessary to consult and advise the general manager and president, as needed, on business decisions. This advice and consult will be based on acceptable underwriting practices and business necessity

Handle all scriveners errors, claims processing and follow-up. (0 – 5%)

Performs other duties as requested or as needed to fulfill the purpose of the job (0-5%)

Qualification

Title examiningSupervisory experienceTitle lawsMicrosoft Office SuiteSpecialized title softwareAnalytical skillsCustomer serviceEffective communicationOrganizational skills

Required

Bachelor's degree in business administration or related field; or equivalent work experience and knowledge

Minimum 5+ years of successively more complex title examining (commercial and/or sectionals)

Demonstrated knowledge of title issues, statutes and laws relating to real estate ownership and conveyance

Effective oral and written communication skills. Group presentation skills

Moderate / high level of software proficiency including proficiency in Microsoft Office Suite and familiarity with a variety of specialized title software programs

Ability to work well under production deadlines while maintaining positive attitude

Detail-oriented; excellent proofing, analytical and problem-solving skills

Demonstrated organizational and administrative skills. Ability to prioritize and handle multiple tasks and projects concurrently

Ability to work both independently and as part of a team

Strong commitment to highly responsive customer service

Documented history of high-performance results and leadership qualities in previous positions