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REMAX · 5 days ago

Customer Success Consultant

Denver, CO

Full-time

Hybrid

Mid Level

$60K/yr - $74K/yr

3+ years exp

RE/MAX Holdings, Inc. is a leading organization in the real estate industry, providing tools and education to its network of franchises. The Customer Success Consultant will act as a liaison between franchisees and Corporate, focusing on motivating franchisees to achieve growth through recruitment and retention, while managing a client portfolio of brokers and owners.

Commercial Real EstateFranchiseProperty ManagementReal Estate

Growth Opportunities

Responsibilities

Creates and nurtures relationships with Customers and other strategic partners using industry knowledge, communication, and relationship development skills to advance business opportunities

Serves as an accountability partner to conduct business reviews and analysis with franchisees to align their goals with the Company's, as well as provide candid conversations regarding the franchisee’s state of business

Coaches franchisees and provides skilled knowledge toward growing a thriving company through recruitment, development, and retention

Assists with the facilitation of training and events including giving presentations to large groups virtually and in-person

Other Duties as assigned

Qualification

Customer Relationship ManagementCoachingBusiness AnalysisCommunication SkillsResults OrientationRelationship DevelopmentDecision Making

Required

Bachelor's Degree or Equivalent experience

3-5 Years of Experience

No Experience Needed in Management

Preferred

Experience with Customer Relationship Management Software preferred

Ability to travel approximately 25% for office visits and events

Benefits

Competitive Medical, Dental, and Vision benefits

Retirement plans with optimal company match

Annual bonus/merit opportunity

Educational Assistance

Mental Health support program

M.O.R.E. Events offered in-person and virtually

Mentorship program

Employee Resource Groups

Community Engagement

Diversity, Equity, and Inclusion

Parenting

Remote

Women at RE/MAX

Company

REMAX

Glassdoor4.2

As one of the leading global real estate franchisors, RE/MAX, LLC is a subsidiary of RE/MAX Holdings (NYSE: RMAX) with more than 140,000 agents in almost 9,000 offices and a presence in more than 110 countries and territories.

Founded in 1973

Denver, Colorado, USA

201-500 employees