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University of Colorado Boulder · 4 days ago

Program Manager, Alumni Engagement, College of Engineering and Applied Science

Boulder, CO

Full-time

Hybrid

Entry Level

$65K/yr - $75K/yr

1+ years exp

The University of Colorado Boulder is seeking a Program Manager for Alumni Engagement who will develop and manage initiatives to engage alumni and donors with the College of Engineering and Applied Science. This role involves leading volunteer programs, collaborating with various departments, and establishing relationships with key partners to enhance alumni relations.

Universities

Responsibilities

Lead the development, implementation, and management of volunteer programs to engage alumni and friends in important opportunities that support the college's goals

Recruit, train, steward and track volunteers for key initiatives, including mentorship programs, career panels, regional networks, and advisory boards

Collaborate with internal and external partners to ensure a seamless and exciting experience for all volunteers

Create or maintain processes for effective data collection and analysis for internal and external volunteer efforts. Meet annual volunteer engagement metrics as defined by CASE (Council for Advancement and Support of Education)

Supervise the creation and dissemination of volunteer-related communications, ensuring timely and effective engagement

Identify, promote, and support alumni and volunteer recognition opportunities. Examples include alumni awards, alumni publications, honorary degrees, etc

Champion engagement of recent graduates by supporting the efforts of the Graduates of the Last Decade (GOLD) Board; Provide logistical and program support of their initiatives, board member engagement, board meetings and events

Facilitate the annual awards selection process for the Distinguished Engineering Alumni Awards, Recent Alumni Award, and Alumni Engagement Medal and assist with the nominations of college alumni for awards given by the campus, University of Colorado system, and other awards deemed relevant

In partnership with the Director of Alumni and Donor Engagement and team members, review the effectiveness of volunteer programs and make suggestions for modifications and improvements

Lead all engagement efforts for the college on the Forever Buffs Network including communications, volunteerism, and mentoring

Partner with the Director of Alumni Engagement and CEAS Marketing and Communications teams to ensure consistent branding, messaging, and storytelling that highlight alumni achievements and opportunities to connect

Develop and complete crucial communications plans to engage volunteers through email, newsletters, social media, and web content

Use CRM database and other relevant systems to input volunteer activity, contact reports and pull reports to supervise progress throughout the year

Manage an annual budget related to volunteer engagement activities

Collaborate with Advancement Services to ensure data accuracy and effective reporting mechanisms

Partner with CEAS development staff to engage, steward and manage important donors, volunteers and allies to the College of Engineering and Applied Science

Actively participates in relevant Advancement division-wide working groups and committees as a representative of CEAS

Attend monthly Alumni Engagement Roundtable meetings to share information, discuss standard processes and identify potential partnerships and joint initiatives

Generate and refer alumni story ideas for print and electronic communications for the college

Work with alumni engagement team to assist with overall alumni and donor engagement activities and take ownership over certain initiatives when the need and skills align

Actively participate and support college advancement events and initiatives as necessary

Undertake other duties and responsibilities as assigned by the Director of Alumni and Donor Engagement

Qualification

Volunteer managementAlumni engagementProgram managementData analysisEvent planningCommunication skillsTactDiscretionMicrosoft OfficeSalesforceZoomTeamsCanvaInterpersonal skillsAttention to detailTeam collaborationAdaptability

Required

Bachelor's degree or equivalent combination of education and experience

1+ years' experience in areas such as program and volunteer management

Ability to establish and enhance interpersonal relationships, including ability to coordinate and manage volunteers

Strong communication skills including the ability to participate in public events and represent Advancement and the university in a professional manner

Ability to analyze information/situations and solve problems

Ability to exercise a high degree of tact, discretion, and collaboration in working with a diverse range of constituents including employees, students, volunteers, alumni, donors, and campus colleagues

Ability to organize and manage multiple projects/tasks simultaneously; ability to work independently and on a team and adapt to changing priorities

Strong attention to detail and to visual appeal of presentation materials

Ability to champion the shared values of the Office of Advancement

Preferred

Software Used: Microsoft Office products, database management and data manipulation, Salesforce, Zoom, Teams, Academic Impressions, Trello, LinkedIn, Marketing Cloud, Marketplace, Google docs/sheets, Cvent (or other RSVP system), Graduway, Qualtrics, Workfront, Canva, LinkedIn, DocuSign

Experience in higher education alumni engagement, communications, volunteer recruitment, event planning, program management, and/or related areas, with proven track record of success

Experience using event, marketing and communication tools such as Salesforce, Marketing Cloud and Cvent