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Northeastern University · 1 day ago

Senior IT Business Analyst

Boston, MA

Full-time

Hybrid

Senior Level, Lead/Staff

$97K/yr - $141K/yr

8+ years exp

Northeastern University is seeking a highly driven and self-motivated individual for the role of Senior IT Business Analyst. This position involves identifying stakeholder needs, determining IT solutions to business problems, and presenting findings and recommendations across the organization.

Education

Growth Opportunities

No H1B

Responsibilities

Gather, analyze, validate and document business, organizational, operational, and technical requirements

Lead activities related to business analysis initiatives, and consider the business implications of technology solutions to the current and future business environment

Develop a deep understanding of stakeholders within and outside of IT. Collaborate with both internal customers and vendors to translate business needs into systems requirements and scoping; and distinguish users’ requests from the underlying true needs

Understand and document business processes; identify and recommend opportunities to optimize and automate them and their related activities

Prepare technical documentation, such as integration mapping and technical specifications

Support the service delivery teams in the definition of system requirements, gap analysis, and identification of feasible alternative solutions that meet defined business objectives

Prepare and/or contribute to the communications and change management strategies from project inception to completion

Prepare and/or contribute to detailed development plans, milestones, work-breakdown structures, prioritized tasks and user stories. Prepare appropriate documentation, and develop contingency strategies when facing resource shortages

Proactively support the engagement, design, obtain/build/update and transition activities of the service delivery-operating model, by reviewing design documents and ensuring requirements are met

Prepare and present the audience appropriate material required to demonstrate solutions and alternatives to stakeholders at all levels of the org. Facilitate sign-off discussions with stakeholders to ensure solutions are agreed upon and align with business needs

Assist in reviewing the test strategy, test plans and test case to ensure requirements are met and support user functional testing. Develop test plan and scenarios, and collaborate on admin and end-user documentation

Improve existing processes related to the overall functions of business analysis and project management

Provide support to the PSMO as needed on projects

Assist in managing the ITS Project Pipeline

This role requires flexibility in performing duties outside of the primary responsibilities to support evolving business needs. The ideal candidate must be adaptable and willing to take on additional tasks or projects as required, ensuring smooth operations across the organization. This may include stepping in to assist with cross-functional teams, handling unexpected challenges, or contributing to initiatives that support business growth and success. A proactive mindset and the ability to pivot quickly are essential for thriving in this dynamic environment

Qualification

Business analysisRequirements elicitationDigital technologiesAgile projectsWaterfall projectsTechnical documentationMeeting facilitationInterpersonal skillsNegotiation skillsPresentation skillsCross-functional collaborationSelf-motivated

Required

Bachelor's degree in Computer Science, Information Technology, or similar equivalent work experience required

Requires 8-10 years' experience in one or more information technology disciplines

Exposure to digital technologies and related requirements elicitation methods is required

Necessary skills include verbal, written, interpersonal, negotiation, presentation and meeting facilitation skills

Being able to clearly present information at the right level for both executives and for staff is crucial for success in this role

Applicants must be authorized to work in the United States

This role requires occasional availability outside of traditional working hours to address urgent business needs as they arise

Flexibility and a strong sense of urgency are essential for success in this position

This role is hybrid and in the office minimum of three days a week to facilitate collaboration and teamwork

Preferred

10 years of experience with business analysis work involving large complex IT projects and building/fostering a broad range of business relationships with multiple stakeholders

Demonstrated experience in implementation of major projects, processes, and systems

Excellent business analysis skills - ability to understand and clarify business needs formulated by requestors and stakeholders, and then propose solutions

Demonstrated knowledge and practical application of various requirements elicitation methods, such as design thinking, prototyping, focus groups, surveys, and journey mapping

Demonstrated knowledge of information technology applications, processes, software, hardware and cloud-based solutions

Self-motivated and ability to work well with multiple teams in a cross-functional setup

Experience working with third-party solutions and third-party suppliers

Experience with both agile and waterfall projects

Demonstrated ability to work on multiple initiatives simultaneously and to manage deadlines

Demonstrated ability to lead and facilitate requirements gathering sessions with Subject Matter Experts (SMEs) who possess varying levels of technical expertise

Business Analysis certification considered a very strong asset