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University of California, Berkeley · 1 day ago

Associate Director, Alumni Engagement Initiatives (6299U), Haas School of Business - #83471

Berkeley, CA

Full-time

Hybrid

Senior Level, Lead/Staff, Director/Executive

$75K/yr - $104K/yr

The University of California, Berkeley is a world-leading institution known for its academic and research excellence. They are seeking an Associate Director for Alumni Engagement Initiatives to support the development and implementation of alumni engagement programs that connect alumni to volunteer opportunities and enhance their engagement with the Haas School of Business.

Higher Education

Growth Opportunities

No H1B

Responsibilities

Reporting to the Senior Director, Alumni Relations the Associate Director, Alumni Engagement Initiatives supports the development and implementation of alumni engagement programs that connect alumni to volunteer opportunities to deepen their engagement with the Haas School of Business

As the internal coordinator for the Alumni Volunteer Engagement Program Initiative, they match alumni with volunteer requests from faculty, student clubs, Centers and Institutes, and other Haas units. They will also develop, manage, and grow a volunteer database to strengthen alumni volunteer engagement

The Associate Director tracks and reports Key Performance Indicators (KPIs) for alumni engagement and identifies new technical efficiencies to improve these processes. Additionally, they contribute to the strategic and operational functions of the Alumni Relations team by supporting the management of MBA reunion volunteers, and serve as the primary contact for alumni inquiries overseeing the alumni@haas inbox and online alumni platforms such as LinkedIn, My Berkeley Online Portal, and CalNet and supporting initiatives that advance Alumni Relations priorities

Operational and logistical management of the Alumni Volunteer Engagement Program Initiative, facilitating alumni participation in short- and long-term volunteer roles (e.g., speakers, panelists, mentors, judges) in partnership with faculty, student clubs, and other Haas entities

Ensure smooth execution, track participation, solicit feedback and explore opportunities for program growth and improvement

Oversee program marketing and communications, proactively collaborating with internal stakeholders including faculty, staff, students, and other departments, to identify and promote volunteer opportunities that strengthen alumni-school connections and encourage engagement

Maintain and grow the alumni volunteer database to identify and match alumni to volunteer opportunities, working closely with the Development and Alumni Relations team to enhance alumni volunteer engagement, and ensure accurate and effective alumni volunteer tracking and reporting

Serve as the liaison to faculty, research centers, institutes, and other Haas campus units such as the MBA Career Management Group, program offices, and Berkeley Executive Education for bespoke alumni volunteer needs

Ensure alumni placements align with institutional priorities and engagement goals

Collaborate with Haas development colleagues to engage and identify donors and prospects for volunteer opportunities aligned with Haas’ mission and strategic priorities

Support Volunteer Engagement Program related initiatives, including the OneHaas alumni podcast

Support development, recruitment, and training MBA reunion and Class Engagement Officers volunteers, including promotion and communications to and on behalf of volunteer committees through newsletters, email campaigns, and promotional content that highlight class and reunion initiatives and programming

Provide administrative and logistical support for Alumni Board activities, including coordinating meeting logistics, preparing materials, and maintaining updated member records

Serve as the primary contact for alumni inquiries through the management of the alumni@haas inbox

Provide troubleshooting support for alumni services and benefits (e.g., CalNet, Slack, My Berkeley Online Portal), in collaboration with Haas Technology Solutions, University Development & Alumni Relations, and other campus partners

Approve alumni requests for the Berkeley Haas Alumni LinkedIn Group

Contribute to and support special initiatives advancing Alumni Relations strategic priorities

Coordinate and track the distribution of materials, gifts, and swag for alumni volunteers and engagement initiatives

In partnership with other members of the Alumni Relations team track volunteer programs and metrics to strengthen alumni connections and engagement across all Haas degree programs

Oversee the collection and reporting of volunteer alumni engagement data from campus partners, ensuring accurate reporting and tracking in the Cal Advancement Data System (CADS)

Manage inbound requests from campus stakeholders seeking alumni engagement data

Maintains, collaborates, and deploys, as needed, tools to further information and data sharing and technical efficiencies to promote accurate engagement tracking and reporting

Work in partnership with the Information Strategy & Analytics team to collect, support, and maintain data integrity and reporting while generating insights from volunteer engagement key performance indicators (KPIs)

Strong project management skills, a data-driven approach, and excellent communication and customer service skills to effective manage and evaluate program effectiveness, track engagement metrics, and promote participation across all levels of the organization

Actively contributes to a team environment that fosters and promotes a culture of belonging for all, within the unit and at Haas. Exemplifies Haas' four Defining Leadership Principles: (1) Question the status quo; (2) Confidence without attitude; (3) Students always; and (4) Beyond yourself

Completes required training on time and engages in opportunities for learning pertinent to the position or at the suggestion of the supervisor

Other duties as assigned

Qualification

Data managementCRM database platformsProject managementAlumni engagementMarketing strategiesCommunication skillsInterpersonal skillsProblem-solvingTime managementFlexibility

Required

Strategic planner with project management expertise, including developing project plans, managing schedules, tracking key milestones, and conducting in-depth evaluations to optimize programs and initiatives

Advanced time management skills, effectively prioritizing competing deadlines and overseeing multiple high-impact projects with exceptional attention to detail

Clear and effective verbal and written communication skills, with the ability to produce well-structured and audience-appropriate materials

Demonstrated ability to take initiative and solve problems independently, exercising sound judgment and decision-making to anticipate, address, and mitigate challenges, while keeping leadership informed as needed

Ability and interest to learn and optimize new software platforms and technical solutions

Strong data management and reporting skills with the ability to maintain data accuracy, analyze trends, and improve reporting efficiency

Experience with and knowledge of CRM database platforms and demonstrated expertise with spreadsheets and other analytics tools including Smartsheet, Qualtrics, and Microsoft Excel/Google Sheets

Familiarity with marketing, communications, and outreach strategies to support volunteer recruitment and engagement

Experience in alumni engagement, volunteer management, or a related field involving relationship-building and stakeholder engagement

Flexibility to work occasional evenings and weekends, with advance notice, to support key events and initiatives

Excellent interpersonal skills, demonstrating a desire to establish and maintain positive & professional working relationships with colleagues, students and team members

Exemplifies Haas' four Defining Leadership Principles: (1) Question the status quo; (2) Confidence without attitude; (3) Students always; and (4) Beyond yourself

Bachelor's degree in related area and/or equivalent experience/training