Rosie’s Gaming and Colonial Downs · 10 hours ago
Gaming Technician
Richmond, VA
Full-time
Onsite
Entry Level
$20/hr - $20/hr
2+ years expColonial Downs Group (CDG) is an inclusive and fun place to work, and they are seeking a Gaming Technician responsible for monitoring the performance of electronic gaming devices and ensuring their operability. The role involves repairing and maintaining gaming machines while ensuring compliance with established gaming regulations and procedures.
Racing
Responsibilities
Repairs and modifies components, electric systems and peripherals of the gaming machines and kiosks
Maintains the electronic components, systems, and peripherals of gaming machines
Ensures compliance with approved procedures for the HHR areas in a professional manner
Configures HHR machines to meet manufacturers and regulatory agency specifications
Removes, moves, installs and/or upgrades HHR machines
Maintains an inventory of parts for the HHR machines
Proactive in monitoring and tracking the HHR machine malfunctions, the cause, the repair, and the parts involved
Tracks and records all test money usage and testing results
Notifies shift supervisor of irregularities in guests’ play
Effectively handles guest concerns and requests
Acts in the capacity of other positions on an as needed basis
Maintains confidentiality of all privileged information in accordance with established procedures with company policy and state regulations
Has knowledge of all HHR machines on the gaming floor and can determine proper payouts
Protects company assets by adhering to company policies and all state and regulatory compliance including Internal Controls Policies and Procedures, The Responsible Gaming Plan and Title 31
Must be able to read gaming floor glass and pay table information and be able to recall vital game histories
Knowledgeable of all Virginia Racing Commission rules and regulations
Ensures that all HHR machines are functioning properly and are available for play of guests
Maintains knowledge of gaming laws/racing regulations, and company policies to ensure adherence to all safety protocols and procedures
Performs other related duties as assigned
Qualification
Required
Excellent verbal and written communication skills
Excellent PC skills and a working knowledge of word processors and spreadsheets
Excellent time management skills with the ability to work independently
Knowledge of gaming regulations, compliance requirements, and best practices
High School Diploma or equivalent
Must obtain and maintain a valid racing license
Preferred
Two (2) years' experience as an HHR Technician/Bench Technician with A+ Certification preferred
Other combinations of education and experience may be considered
Company
Rosie’s Gaming and Colonial Downs
Rosie’s Gaming Emporium® features all your favorite games with the largest jackpots in Virginia.
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2022-11-15Acquired
1997-03-18IPO
Leadership Team
LaQuia Campbell
Human Resources Business Partner
Company data provided by crunchbase