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MCG Energy Solutions, LLC · 2 days ago

Energy Product Analyst

United States

Full-time

Remote

Senior Level

$130K/yr - $160K/yr

5+ years exp

MCG Energy Solutions, LLC is a company focused on the energy industry, seeking an Energy Product Analyst to provide expertise on their product portfolio. The primary role involves working with various teams to ensure customer satisfaction and retention, while also contributing to product development and community engagement.

EnergyInformation TechnologyRisk ManagementSoftware

Hiring Manager

Terence Larson

Responsibilities

This role is ultimately responsible for the retention and happiness of each MCG client

Manage, maintain and work with MCG Account Coordinators to answer customer questions, assess Work Item criticality, identify and scope enhancements, and provide commercial support where a new product sale opportunity arises for an existing customer

Along with the Account Coordinators, build and maintain strong, long-lasting, personal relationships with users, managers, and executives at client companies

Consult with others and provides input to company software roadmap, including software assurance guarantees. Those others include:

Market technical forums

Industry conferences and exhibits

Internal market monitoring team, product design team, technical staff, sales and marketing professionals and executive leadership team

Assist in the planning and execution of MCG User Community. Create and deliver content for the community, knowledge base or other company presentations as assigned

In all cases, behave ethically and legally with all peers, contacts, and clients

Perform other duties as delegated by the executive leadership team

Qualification

Wholesale energy markets knowledgeNorth American power markets experienceClient-facing communication skillsMicrosoft Office proficiencyProject management skillsProfessional phone skillsListening skillsMeeting management skillsPresentation skills

Required

Strong knowledge of wholesale energy markets, including asset products and asset types, power products, ancillary products, congestion products, and emissions products

Experience with assets (bids/offers), congestion products, and environmental markets in at least one of these North American power markets - PJM, NYISO, ISNE, and/or IESO

Knowledge of the other North American power markets (MISO, SWPP, ERCOT, CAISO, and AESO) and how their products relate to the products in your ISO of expertise

High-level client-facing and internal communication skills

Professional phone skills and superior email habits

Must be willing to represent the company in public forums and present a professional image in conduct and personal presentation

Must be able to convey essential information clearly and concisely to clients, peers, and leadership, both in writing and verbally

Superior meeting management and participation skills, including executive-level interactions

Strong personal organization and project management skills; proven ability to manage multiple projects at a time while maintaining strict attention to detail

Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization, including C-level executives

Excellent listening and presentation skills

Solid working knowledge of all products in the Microsoft Office suite. Experience with CRM software or other personal relationship management tools

5+ years of proven hands on experience working as an energy trader or scheduler