Customer Service Rep/ Admin Assistant jobs in United States
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Vaco by Highspring ยท 5 days ago

Customer Service Rep/ Admin Assistant

Vaco by Highspring is seeking a Customer Service Representative to be a key point of contact for customers. The role involves handling inquiries, processing orders, and resolving issues with professionalism and efficiency.

Staffing & Recruiting
Hiring Manager
Kaitlyn Soltis
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Responsibilities

Process customer orders, calculate pricing, and prepare and send shipment date acknowledgments
Generate packing lists and freight quotes for outgoing shipments
Respond promptly to customer inquiries or concerns, including billing and product-related questions
Compile and prepare data for customer reports as requested
Support the team in delivering an exceptional customer experience
Scan, file, and organize orders and related email correspondence in job folders
Perform additional duties as assigned by management

Qualification

Customer service experienceMicrosoft Office SuiteHigh school diploma

Required

High school diploma or equivalent required
At least 9-12 months of customer service experience
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

Company

Vaco by Highspring

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Vaco is the Talent Solutions division of Highspring, a leading global professional services organization.

Funding

Current Stage
Late Stage
Company data provided by crunchbase