Johnstone Supply - The Ware Group · 4 days ago
HR Generalist - Field
Florence, Florence, SC, US
Full-time
Onsite
Mid Level
3+ years expJohnstone Supply is North America’s leading wholesale distributor of HVACR equipment, parts, and supplies, and they are seeking a Human Resources Generalist to support a positive employee experience across the full employee life cycle. The role involves providing HR support in areas like recruitment, onboarding, total rewards, compliance, and employee relations, while contributing to the company's culture and success.
Wholesale
Responsibilities
Represents the company culture in all employee interactions, contributing to an inclusive and inviting culture. Leverages company values when implementing employee programs, enforcing policy, and making decisions. Administers, coordinates, and supports all assigned HR programs and initiatives across the company and/or for any assigned locations
Serves as a point of contact for leaders in addressing employee-related matters and applying policy. Based on the level of experience, coaches and guides leaders in performance management and discipline or supports coaching-related needs. Performs, or participates in, preliminary investigations and conducts concern intake calls, escalating issues and recommendations to HRBP. Serves as contact for initial concern or issue intake. Ensure proper documentation is established and retained. Assist leaders in addressing corrective actions as needed, drafting and reviewing associated documents. Share trends and recommendations with HR leadership
Serves as the primary point of contact for assigned areas and/or locations, answering questions and triaging HR-related needs to the appropriate subject matter expert, HR contact, or resource for follow-up and resolution
Supports and assists with employee recognition and engagement efforts across the organization and actively communicates within assigned locations. May lead, coordinate, and/or promote engagement programs companywide as assigned
Drives end-to-end recruitment efforts for assigned locations or geographies by leveraging HRIS/HCM and TA platforms, and provides assistance, education, and support with interviewing and onboarding techniques and other talent acquisition best practices. Partners with hiring managers to align talent needs with strategic goals and represents Johnstone Supply’s employer brand throughout the full recruitment cycle
Leads a structured onboarding process from offer acceptance through new hire integration, ensuring seamless coordination with hiring leaders and cross-functional teams. Provides guidance on onboarding best practices, conducts regular follow-ups to support retention, and enhances the new hire experience through personalized support and engagement to ensure a positive new hire experience
Supports total rewards initiatives (i.e., benefits, wellness, tuition reimbursement, etc.), including administering and leading all aspects of assigned programs. Assists in the coordination of enrollment and other meetings and events. Provides reports, analysis, and research for the resolution of issues and serves as a point of contact for employee questions and program needs. Supports and promotes current total rewards programs, makes recommendations, and shares feedback related to employee program offerings with HR management
Works closely with appropriate personnel to ensure payroll is processed accurately and timely. Supports employees and leaders with payroll, leave, and attendance-related functions, providing education and support and implementing changes and updates as needed
Serves as a point of contact for all leave-related needs. Works with and supports employees with leave needs and administers associated programs. Ensures compliance, communication, and effective case management are provided and all appropriate documentation and reporting related to leave programs
Employee facing workers’ compensation liaison, from initial intake through case management to resolution for assigned locations or support across the organization as assigned
Responds timely to employment-related requests from various sources, such as unemployment claims, employment verifications, and other inquiries
Utilizes HRIS/HCM and various technical platforms to administer programs and support employees and leaders. Provides training on systems to all users as appropriate. Assists with integration and problem resolution to ensure successful data integration and use across various platforms (e.g., payroll, benefits, performance, etc.)
Creates and maintains accurate and timely information in various formats and platforms, ensuring confidentiality and privacy compliance. Ensures accurate and compliant records management, including timely and precise HRIS/HCM data entry
Qualification
Required
Bachelor's degree (B.S./B.A.) in Human Resources Management or a related discipline; or an equivalent combination of education, training, and experience
Minimum of three years of experience as an HR Generalist or HR Specialist
Proficiency in at least three HR disciplines, such as employee relations, performance management, employment law, policy interpretation, talent acquisition, HRIS/HCM, payroll administration, compensation and benefits, or leave management
Knowledge of HR practices, including hiring, training, coaching, and performance management
Familiarity with employment laws and compliance requirements (leave laws, ADA, EEO)
Understanding of employee benefits and plan administration
Strong technical acumen and experience with various HRIS/HCM, LMS, and ATS systems and data interfaces; Previous experience working in ADP, iCIMS, or similar platforms is preferred, but not required for this role
Ability to use Microsoft office applications (Outlook, Word, Excel, PowerPoint)
Ability to communicate proficiently in English in both verbal and written formats is required for this role
PHR or SHRM-CP preferred
Preferred
Previous experience working in ADP, iCIMS, or similar platforms is preferred, but not required for this role
Ability to communicate in Spanish is preferred, but not required for this role
Benefits
Paid Time Off (PTO) – 3 weeks of PTO for individual contributors and 4 weeks for leaders
Safe Harbor 401(k) – 100% employer match up to 5% of base pay and immediately vests
Holiday pay – we recognize and pay our employees for 7.5 holidays per year
Employer subsidized medical, dental, and vision plans.
Employer paid life insurance and long-term disability
Voluntary short-term disability, accident and critical illness insurance
24/7 Access to virtual care/telehealth options, and Parental Time Off
Flexible spending accounts (FSA)
$100 wellness reward for completing annual health check-up
Employee Assistance Program (EAP) for you, and your family
Coverage for chiropractic, acupuncture, and massage therapy services
Tuition reimbursement, up to $5,250 per year
Employee referral bonus program – earn up to $4,000 per year
Employee service milestone recognition program
Employee discounts on products & retail discounts
Variety of incentive plans for employees
Bi-weekly pay days on every other Friday
Opportunity to apply for the John M Shank Memorial Scholarship Fund, available to both Johnstone employees and children of employees
Company
Johnstone Supply - The Ware Group
Johnstone Supply - JAXS Region's mission to be the leading regional wholesaler by providing excellent marketing and distribution services to the licensed HVAC/R contractor and supplier that is committed to the HVAC/R supply chain.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase