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City of Austin · 1 day ago

Temporary - Permit and Licensing Review Analyst

Permitting and Development Center (PDC)

Full-time

Hybrid

New Grad, Entry Level

$26.03/hr - $31.01/hr

The City of Austin is a vibrant community dedicated to shaping one of the nation's most dynamic cities. They are seeking a Permit and Licensing Review Analyst responsible for ensuring compliance with City codes and ordinances for permitting plans and licensing requirements while providing excellent customer service to the public and stakeholders.

Association

Responsibilities

Performs a variety of technical work involved in the acceptance, review, processing and issuance of all types of permits and licenses issued by the City

Screens and directs calls and/or public visitors; provides permit information including quoting and calculating fees and suggesting types of permits needed; answers questions and provides information, including applicable codes and regulations

Receives citizen complaints and questions, refers them to appropriate department or staff member for resolution

Reviews and interprets plans and specifications to determine compliance with related City codes, ordinances, and submittal requirements

Red-lines and notes feature on plans needing revision in order to meet code requirements, participates in meetings to resolve conflicts with plans

Provides information to contractors, property owners, development professionals, and the general public regarding the interpretation and application of City policies, procedures, and licensing requirements

Prepares permits for issuance, assists in the scheduling of and keeping of records of reviews or inspections, keeps records of and provides billings of fees; ensures proper filing and logging of plans, and related documents for the permanent record

Assists in the development and maintenance of procedure and policy manuals

Reviews development applications to ensure that all required documents are included in the submittals

Performs field visits as required to review issues of non-compliance in regard to building, codes, right-of-way, and zoning law and ordinances

Qualification

City ordinances knowledgeCode application skillsData analysis skillsComputer software skillsOral communication skillsWritten communication skillsProblem-solving skillsCustomer service experienceMulti-tasking skillsOrganizational skills

Required

Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job

Experience may substitute for education up to four (4) years

Knowledge of applicable City ordinances, policies, codes, permitting, licensing, and related state and local regulations

Skill in applying code requirements

Skill in oral and written communications

Skill in handling multiple tasks and prioritizing

Skill in using computers and related software applications

Skill in data analysis and problem solving

Ability in maintain effective communication and working relationships with City Officials, business leaders, financial institutions, developers, citizen groups, and City departments and employees