User Research Intern jobs in United States
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OneAZ Credit Union · 2 weeks ago

User Research Intern

positionPhoenix, AZ, US
timeInternship
remoteOnsite
seniorityIntern
money$18/hr - $18/hr
workcardStart in 2026 Spring

OneAZ Credit Union is dedicated to creating lasting change in the lives of its members and communities. They are seeking a User Research Intern to gather and analyze member feedback, support research planning, and synthesize insights to improve digital and in-branch experiences.

BankingFinancial Services
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Comp. & Benefits

Responsibilities

Learn to design and conduct user interviews, surveys, and usability tests to gather actionable insights
Gain experience synthesizing qualitative and quantitative data to identify user needs, pain points, and behavior patterns
Contribute to improving member experiences by translating research findings into design recommendations or product improvements
Work closely with design, product, and marketing teams, enhancing their ability to present findings and advocate for user­centered solutions
Leave with documented case studies and research reports that demonstrate their impact and process
Help design wireframes, user flows, and prototypes to improve digital banking experiences
Collaborate with cross-functional teams to ensure user-centered design principles are applied across web and mobile platforms
Analyze feedback and usage data to identify opportunities for enhancing member satisfaction and accessibility

Qualification

User researchData analysisUX principlesWireframing toolsPassion for innovationCommunicationCollaboration mindset

Required

Currently pursuing a degree in psychology, user experience, user research, human systems integration, human factors or a related field
Foundational knowledge of UX principles, wireframing tools (like Figma or Adobe XD), and basic research methods
Strong communication skills and a collaborative mindset are essential for working with cross-functional teams and contributing to user testing and design iterations
A passion for people, innovation, and growth

Company

OneAZ Credit Union

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OneAZ Credit Union offers financial services & competitive rates with a community focus in Phoenix, Flagstaff, Prescott, Tucson and beyond.
dateFounded in 1951
location
Phoenix, Arizona, USA
people-size501-1000 employees
web-link
https://www.oneazcu.com

Funding

Current Stage
Late Stage
Total Funding
$65M
2025-11-14Debt Financing· $65M

Leadership Team

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Brandon Michaels
President & CEO
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Sandeep Uthra
Executive Vice President & Chief Technology Officer
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Recent News

Bizjournals.com Feed (2025-11-12 15:43:17)
OneAZ Credit Union names permanent CEO as it prepares to absorb Yuma bank
2026-01-15
PR Newswire
Credit Unions Offer Assistance During Government Shutdown
2025-10-09
Morningstar.com
The Race to Modern Banking
2025-10-01
Company data provided by crunchbase