Phreesia · 7 hours ago
Client Experience Associate
United States
Full-time
Remote
Entry Level
$70K/yr - $80K/yr
2+ years expPhreesia is dedicated to enhancing healthcare experiences and is looking for a Client Experience Associate to join their Network Solutions team. In this role, you will manage client relationships and demonstrate the value of Phreesia's services to digital advertising agency buyers and Life Science companies.
Health CareHospitalInformation TechnologyMedical
Responsibilities
Generate new business with media/advertising buying agencies/AORs/Life Science companies for appropriate brands that have patient-facing and HCP-facing strategic imperatives
Leverage your account management experience, strong organizational and time management skills to foster healthy relationships with all levels of customers (virtually and in-person) that allow you to share our capabilities through presentations and listen for brand leads
Manage client relationships through organizational changes and follow pharmaceutical industry trends, new product launches, and client-specific news daily
Work with a great deal of independence with support from CE Managers to prepare/present advertising/campaign capabilities presentations and product demonstrations with the goal of increasing opportunities and hit sales goals
Develop strategic and creative account plans for managing digital advertising agencies/life science companies and their respective brand opportunities, complete advertising media agency RFP templates and ensure that Phreesia is included in such proposals
Collaborate internally across Network Solutions teams and provide support to Senior CE team member
Qualification
Required
Bachelor's degree required and 2+ years of experience in digital sales, account or client-facing role at a media or creative agency, healthcare publishing or pharmaceutical digital advertising
Healthcare experience required; Point of Care, Out of Home, Programmatic, Pharmaceutical (DTC and/or HCP), and/or OTC experience highly valued
Familiarity with digital media vernacular from a brand awareness perspective based on campaign insights/measurement
Expertise working with clients and creating presentations using PowerPoint that “WOW!” the customer and lead to securing new business
Enthusiasm to connect with clients outside of a business office in social settings within the NYC area adjacent areas as well as occasionally travel to clients outside of the NYC area
Benefits
100% Remote work + home office expense reimbursements
Competitive compensation
Flexible PTO + 8 company holidays
Monthly reimbursement for cell phone + internet + wellness
100% Paid 12-week parental leave to our U.S. employees, as well as a generous parental benefit to our employees in Canada
Variety of insurance coverage for people (and pets!)
Continuing education and professional certification reimbursement
Opportunity to join an Employee Resource Group.
Company
Phreesia
Phreesia is a healthcare centre that provides automated patient check-in processes for personal health. It is a sub-organization of Phreesia.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$112.65MKey Investors
LLR PartnersAscension VenturesPolaris Partners
2019-07-18IPO
2017-11-08Series Unknown· $17M
2014-10-23Series Unknown· $30M
Leadership Team
Chaim Indig
CEO
Jack Callahan
Chief Technology Officer
Recent News
HealthCareIT News
2025-12-30
The Motley Fool
2025-12-10
Company data provided by crunchbase