Apply on Employer Site

Goodwill of Central and Northern Arizona · 1 week ago

Senior Instructional Designer

Goodwill Corporate Office (25th Ave & Peoria)

Full-time

Hybrid

Mid, Senior Level

$70K/yr - $70K/yr

3+ years exp

Goodwill of Central and Northern Arizona is dedicated to empowering individuals and strengthening families. The Senior Instructional Designer will design and develop effective learning experiences, including e-learning modules and instructor-led training materials, while collaborating with stakeholders to enhance team members' knowledge and improve business performance.

EducationNon ProfitRetailStaffing Agency

Responsibilities

Implements course mapping and designs instructional programs using each phase of the ADDIE model (Analysis, Design, Development, Implementation, Evaluation)

Possesses deep knowledge of adult learning principles and instructional design methodologies, with the ability to create effective course documentation, manuals, and support materials for classroom, blended, and e-learning formats

Designs and develops customized instructional materials and products for both synchronous (instructor-led) and asynchronous (self-paced) learning

Skilled in project management and collaboration with internal stakeholders and subject matter experts (SMEs) to develop training roadmaps, define delivery methods, and refine content using best practices

Provides expert consultation on tailored instructional methods to meet the needs of diverse learners and business objectives

Proficient in using content development tools and e-learning authoring software (e.g., Articulate, Captivate) to create engaging and professional computer-based training (CBT)

Utilizes grammar and visual design principles to enhance content clarity and appeal

Develops and implements measurement tools and performance evaluations to assess the effectiveness of learning initiatives and recommend improvements

Experienced with Learning Management Systems (LMS) to upload, track, and report training activity and learner outcomes

Analyzes performance data and feedback to evaluate instructional effectiveness, identify areas for improvement, and adapt delivery methods accordingly

Partners with internal stakeholders across departments to assess training needs, align learning solutions with organizational goals, and support the execution of development project plans

Designs and facilitates engaging and effective instructor-led learning experiences, adjusting delivery in real time based on audience needs and feedback

Ensures that all training content aligns with Goodwill’s core values, organizational culture, and is accessible and relevant to a diverse audience

Supports special projects and events as the dedicated learning partner

Demonstrates adaptability, initiative, and accountability in all work, modeling Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation

Maintains strong interpersonal skills by engaging others with respect, empathy, and awareness of communication style

Demonstrates resilience and comfort navigating ambiguity or change in support of organizational priorities

Performs other related duties as assigned

Qualification

Instructional DesignE-learning DevelopmentAdult Learning PrinciplesLearning Management SystemsE-learning Authoring ToolsProject ManagementMicrosoft Office SuiteFacilitation SkillsCommunication SkillsCollaboration Skills

Required

Bachelor's degree in Instructional Design, Education, Organizational Development, Human Resources, or a related field (or equivalent experience)

3–5 years of experience in instructional design, curriculum development, or learning & development

Experience designing and delivering both instructor-led and computer-based training (CBT)

Proficiency with e-learning authoring tools (e.g., Articulate Storyline, Rise, Adobe Creative Cloud, Adobe Captivate)

Experience using Learning Management Systems (LMS) for course management and reporting (e.g., Workday.)

Strong knowledge of adult learning principles and instructional design models, including ADDIE

Ability to develop facilitator guides, learner materials, and multimedia content

Demonstrated ability to manage multiple projects and meet deadlines independently

Skilled in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook)

Experience analyzing training effectiveness and applying data to improve learning outcomes

Strong facilitation skills for both in-person and virtual learning environments

Excellent verbal and written communication skills

Strong collaboration skills with the ability to work across all levels of the organization

Ability to transport and set up training materials as needed

Regular and reliable Hybrid attendance required

Preferred

Retail Training and Course Development (Preferred, not required)

Benefits

5 Medical Plans

Employer Funded Health Reimbursement Account (HRA)

3 Dental Plans

Vision Plan

401K

Employer Paid Life Insurance

Employee Assistance Program (EAP)

Paid Time Off; Sick and Vacation

Paid Holidays

Company

Goodwill of Central and Northern Arizona

Goodwill of Central and Northern Arizona is one of the oldest and largest non-profit organizations in the state, and a nationally recognized leader in the human services field.

Founded in 1947

Phoenix, Arizona, USA

1001-5000 employees