Client Delivery Knowledge & Product Support Intern - Remote jobs in United States
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Velera · 6 days ago

Client Delivery Knowledge & Product Support Intern - Remote

Velera is the nation’s premier payments credit union service organization and an integrated fintech solutions provider. The Intern - Client Service Delivery Knowledge and Product Support will assist in the implementation and delivery of fintech products to financial institutions, gaining hands-on experience in the financial technology sector.

CreditFinTechManagement Consulting
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Responsibilities

Assist the project manager in the implementation and delivery of fintech products to our financial institutions
Become a subject matter expert in the set-up of our DX Mobile and Alerts/Controls product by learning our Velera set-up systems such Services Management, PCF, and Security Admin Access; as well as configuration tools Admin Connect and m-Console used to deliver artwork and logos to mobile devices
Push financial institutions’ apps to the Google and Apples stores for approval and availability for cardholders to download to mobile device for usage
Collaborate with team members to develop, enhance, our current digital implementation procedures; and management level Service Now reporting processes

Qualification

MS Office SuiteExcelCritical thinkingProblem-solvingCross-functional collaborationOrganizational skillsDetail-orientedPassion for learningCommitment to diversityVerbal communicationWritten communicationAdaptability

Required

Enrolled in an accredited undergraduate degree program – upperclassmen and graduate students preferred
Outstanding verbal and written communication skills, with the ability to coordinate thoughts, communicate, completely, and concisely
Strong, organizational, and detail skills, with the ability to consistently perform as business requests
Strong critical thinking, problem-solving, and cross-functional collaboration skills
Ability to adjust easily when directions and priorities change on short notice
Proficiency in MS Office Suite® with a heavy emphasis on Excel
Proficiency in software that applies to your major and function-specific internship
Passion for learning the Credit Union Industry
Believe in Velera's culture and values. Ideal candidates have passion for their community as well as a commitment to diversity, equity, and inclusion

Benefits

Competitive wages
Medical with telemedicine
Dental and Vision
Basic and Optional Life Insurance
Paid Time Off (PTO)
Maternity, Parental, Family Care
Community Volunteer Time Off
12 Paid Holidays
Company Paid Disability Insurance
401k (with employer match)
Health Savings Accounts (HSA) with company provided contributions
Flexible Spending Accounts (FSA)
Supplemental Insurance
Mental Health and Well-being: Employee Assistance Program (EAP)
Tuition Reimbursement
Wellness program

Company

Velera

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Velera provides financial technology and processing solutions for credit unions.

Funding

Current Stage
Late Stage

Leadership Team

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Chuck Fagan
President and CEO
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Company data provided by crunchbase