This job has closed.

General Dynamics Information Technology · 2 days ago

Account Systems Administrator - TS/SCI w/Poly

Annapolis Junction, MD

Full-time

Onsite

Mid Level

$39.10/hr - $52.90/hr

3+ years exp

General Dynamics Information Technology is a global technology and professional services company that delivers consulting, technology and mission services. As an Account Systems Administrator, you will resolve technical requests, manage customer accounts, and maintain records, contributing to the efficiency of enterprise IT systems.

Artificial Intelligence (AI)Cloud ComputingConsultingCyber SecurityInformation Technology

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Resolves technical requests from self-service tickets in support of internal and/or outside customers

Creates, deletes and modify customer accounts

Maintains and updates records and tracking databases

Alerts management to recurring problems and patterns

Candidate must be a team player and have the ability to adapt in a dynamic, fast-paced environment

Must be able to multi-task and possess good communication and customer service skills

Qualification

WindowsMicrosoft OfficeData EntryActive DirectoryTicketing SystemGroup Problem SolvingCustomer ServiceCommunication

Required

Top Secret SCI + Polygraph clearance

3+ years of related experience

Associates of Arts/Associates of Science education

Windows technical skills

Microsoft Office (Outlook, Word, Excel) technical skills

Data Entry technical skills

Ability to adapt in a dynamic, fast-paced environment

Good communication and customer service skills

Preferred

Ticketing System skills

Active Directory skills

Customer Service skills

IAT Level 1 certification

Benefits

401K with company match

Comprehensive health and wellness packages

Internal mobility team dedicated to helping you own your career

Professional growth opportunities including paid education and certifications

Variety of medical plan options, some with Health Savings Accounts

Dental plan options

A vision plan

A 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match

Full flex work weeks where possible

A variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave

Short and long-term disability benefits

Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance

Company

General Dynamics Information Technology

Glassdoor3.9

General Dynamics Information Technology is an IT consulting company that specializes in cyber security, AI, and quantum computing. It is a sub-organization of General Dynamics.

Founded in 1999

Falls Church, Virginia, USA

10001+ employees