Mosaic · 1 month ago
Senior Manager, Consulting Services (Internal)
Nationwide, Washington, United States
Full-time
Hybrid
Senior Level, Lead/Staff, Director/Executive
$140K/yr - $180K/yrMosaic is a company focused on consulting services, and they are seeking a Senior Manager, Consulting Services to lead and manage a team within Consulting Operations. The role involves coaching, performance management, and overseeing project work while collaborating with various leadership positions to support professional development and resource planning.
Professional ServicesTraining
Responsibilities
Work in partnership with People Operations, COVP and Consulting Operations Leadership to interview, select, and on-board new hires
Responsible for escalating resource issues and risks to appropriate Mosaic leadership
Partner with COVP, Senior Manager, Client Delivery, Managers, Consulting Operations, and Project Leads regarding resourcing needs
Provide leadership in partnership with the COVP and SMCD
Partner with Consulting Operations Managers and Project Leads to provide specific and timely feedback to support individual professional development
Responsible for informal and formal coaching, performance management, and employee recognition for direct reports as well as project resources
Provide direct oversight to senior resources to ensure they have the right tools and support to successfully perform their management and project responsibilities
Active participation in the Centers of Excellence
Participation in consulting operations and company-wide meetings and presentations
Responsible for adherence to corporate policy, project quality, and deliverables. Maintains a clear line of site to the Consulting Ops Manager team and employee performance
Provide project guidance in accordance with the governance process outlined in Mosaic’s data retention policy
Partner in developing strategies to improve quality and productivity
Review and approve time and expense reports as appropriate ensuring resources are achieving billable hours goals and adhering to time off guidelines
Manage bench time by coordinating with Mosaic leadership on other project assignments. Participate in employment decisions if other project assignments are not workable or available
Qualification
Required
Minimum experience: Manager/Supervisor
Advanced consulting experience with a solid understanding of instructional design and learning principles
Proven ability to successfully provide people management
Proficient with Microsoft Office Suite, Project, and Visio; familiar with web and course authoring tools
Superior oral and written communication and presentation skills
Advanced interpersonal and leadership skills, including team building, negotiation, active listening skills, and an ability to deliver difficult messages and feedback
Strong analytical, teaming, communication, written, problem-solving, negotiating, and time management skills
Proven ability to navigate and resolve conflict among resources
Exceptional customer relationship skills, with the ability to quickly analyze needs and potential solutions
Bachelor's degree in Education, Instructional Design, Communications, English, Business, or related field; or equivalent experience
Preferred
Utility industry experience a plus
MBA or related advanced degree a plus
Benefits
Comprehensive health and wellness package
Flexible Time Off program
Paid holidays
Discretionary 401(k) match
Participation in the Employee Stock Ownership Plan (ESOP)
Company
Mosaic
Mosaic offers consultancy, preparation, management of transition, organizational readiness, communications, electronic assistance systems.
Founded in 1996
201-500 employees
H1B Sponsorship
Mosaic has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (2)
2023 (4)
2022 (3)
2021 (3)
2020 (2)
Funding
Current Stage
Growth StageLeadership Team
M
Megan Deans
CEO
Company data provided by crunchbase