West Pharmaceutical Services · 2 weeks ago
Assoc, Learning & Development
West Pharmaceutical Services is dedicated to improving patient lives and has a long-standing history in the healthcare industry. The Associate in Learning & Development will ensure that team members have access to effective learning experiences, develop training curricula, and manage the learning management system to enhance employee capabilities.
BiotechnologyHealth CareIndustrialManufacturingPackaging ServicesPharmaceutical
Responsibilities
Create and implement critical competency and role-based curricula and assessments for compliance training, re-qualifications, and certifications; work with leaders and content owners to ensure appropriate training and address challenges with training completion
Manage assignment of learning activities through the Learning Management System (LMS) to ensure accuracy and adherence to standards. Conduct annual reviews of training matrices to ensure that they are up-to-date and resulting in the proper assignment of training. Educate managers and stakeholders on available reporting and metrics. Respond appropriately to data requests, particularly in response to customer or regulatory audits
Assess the effectiveness of training programs by reviewing course completion statistics, participant feedback and quiz data and provide insights to content owners to improve content, delivery methods, and design
Apply global processes for learning management and individual skill development locally/functionally. Pursue opportunities to standardize, optimize and simplify local/functional and global processes. Contribute to team efforts to recommend standards and drive best practices across Learning and Development
Work with key stakeholders on learning strategies and priorities. Facilitate new hire orientation sessions and provide train-the-trainer sessions and coaching for production trainers. Support the design of effective training programs and develop training materials
Partner with HR to champion team member development and impactful experiences that foster positive employee engagement such as performance management, adopting the Global Leadership Competencies, providing feedback, individual development planning, etc
Other duties as assigned
Qualification
Required
Minimum 3 years or more experience in learning and development, training or educational role requiring identifying learning needs, developing and facilitating learning experiences, use of a learning management system to track and report on training, and engaging managers and leaders as active champions of learning
Preferred
Bachelor's Degree in Org Development, Human Resources, Learning and Development or related field preferred or equivalent experience
Experience supporting training and/or learning management systems in a manufacturing, pharmaceutical or regulated industry preferred
Knowledge of adult learning theory, instructional design, facilitation, and use of learning technologies, tools and processes
Strong communication and presentation skills
Demonstrated ability to work and communicate effectively with all team members, stakeholders and partners at all levels of the organization
Ability to work independently; manage own workflow, deadlines, and ever-changing priorities and stakeholder needs; and establish a strong relationship with direct manager who will be in a different location
Ability to collaborate with local and global colleagues in the spirit of developing standards, sharing best practices, and identifying opportunities for improvement
Ability to conform to and abide by all regulations, policies, work procedures, instruction, and all safety rules
Ability to comply with the company's safety and quality policy at all times
Well versed in Microsoft Office tools, i.e. Excel, PowerPoint, Word, Teams, etc
Company
West Pharmaceutical Services
West Pharmaceutical Services is a manufacturer of technologically advanced containment and delivery systems for injectable medicines.
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Recent News
2026-01-20
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