Ford Pro · 1 month ago
STA - Warranty Engineer
3001 Miller Rd, Dearborn, MI, 48120, US
Full-time
Onsite
Entry, Mid Level
2+ years expFord Pro is part of Ford Motor Company, which aims to drive human progress through mobility. The Warranty Engineer will lead critical supplier processes to improve supplier quality performance and support various quality assurance procedures within the supply chain.
AutomotiveFleet ManagementSoftware
No H1B
Responsibilities
Lead Critical Supplier Process to drive Supplier Quality Reject (QR) performance improvement
Participate in Whiteboard reviews and assigned sub-system VRT (Variability Reduction Team) meetings. Drive resolution of external supplier process -1MIS and 0MIS warranty concerns
Support QR procedures by supporting concern binning, reviewing threshold QRs, and providing support for QR Dispute resolution. Assist the Incoming Quality (IQ) department with non-responsive suppliers. Assist suppliers and plants in QR/PPM (Parts Per Million) data accuracy
Coordinate part quality confirmation process for suppliers with repetitive containment failure
Lead containment of special-cause supplier process -1MIS and 0MIS BSAQ (Balanced Single Agenda for Quality) projects
Align with VRT on Supplier Process (SP) BSAQ issues for Glidepath values
Provide early notification to and engage the STA Site team on potential Stop Shipments related to supplier process (SP)
Provide support in containing supplier Stop Ship issues. Assist Site STA team with vehicle On-Hold and Release process tracking
Work with Stop Ship stakeholders to support accurate root cause for Prevent Action Closure (PAC) process reporting
Monitor daily production report (DPR) and provide notification to STA management for issues that require Site STA team awareness/intervention
Act as direct Plant Vehicle Team (PVT) resident supplier representative and liaison between STA and plant management, support Daily Plant Quality Meetings (or PIC Room) to report on containment of SP ECB (Early Concern Binning) issues, participate in VRT forums, lead supplier preparation for VQRs (Vehicle Quality Review)
Qualification
Required
Bachelor of Science/ Engineering, or equivalent technical / manufacturing aptitude
2+ years of Plant Manufacturing experience
2+ years supplier quality experience
Ability to develop and present materials to senior leadership with short timelines
Preferred
Experience leading multiple complex assignments with demanding timelines
Knowledge in interior preferred which includes seats, IP, consoles, headliners, inside of the vehicle
Knowledge of problem-solving tools
Knowledge of manufacturing processes
Quality experience
Strong communication and team building
Benefits
Immediate medical, dental, and prescription drug coverage
Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members, and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time.
Company
Ford Pro
Ford Pro is a productivity accelerator designed to drive the business forward, delivering solutions to commercial customers of all sizes.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Andrew Frick
Interim Head
Recent News
2025-10-04
2025-10-01
Company data provided by crunchbase