Sentry Management Inc. · 1 day ago
Division President
North Canton, OH, US
Full-time
Onsite
Lead/Staff, Director/Executive
2+ years expSentry Management Inc. is an industry leader in full-service community association management, dedicated to enhancing property values and improving residents' lifestyles. The Division President will oversee division operations, ensuring client service commitments are met while managing financial goals and leading a team of community managers.
Real Estate
Responsibilities
Provides leadership and assistance to the division employees, including technical direction and work-related advice, with an emphasis on customer service, client retention, and growth
Meets with employees individually, and on a regular basis, to disseminate information and follow-up on outstanding issues
Implement and maintain personnel policies in accordance with corporate manual and guidelines
Recruit, select, train and manage the performance of division employees
Support division with initiatives and general operations
Gain and maintain a complete understanding of all resources available from Sentry
Set the strategic direction of the division and monitor progress and growth
Responsible for the achievement of annual sales and contribution goals as well as achieving the established ratio level of income to expenses
Help to analyze the local market and competition to identify external threats and opportunities and adapt to strategies for changing conditions
Strategize with SVPs and Sales personnel on large client proposals
Maintain an understanding of Sentry’s contractual obligations to its clients
Review monthly summary reports to identify and improve upon trends
Ensure that accounting and administration staff are following policies and procedures
Assist with clients requests as needed
Adhere to our Language of Service with all interactions
Review issues and look for solutions to obstacles or gaps in service
Respond promptly to employee or client needs and step in to assist with difficult situations
Solicit employee and customer feedback to improve service
Closely monitor client transitions and provide support
Qualification
Required
Have at least 2 years of previous leadership experience
Have at least 2 years of previous Community Management Experience
Be professional, organized and self-motivated
Possess strong written and verbal communication skills
Hold a valid license to operate a motor vehicle with a clean driving record
Have a proficiency with Microsoft Office and general computer skills
Preferred
Preferred CAM license and experience (licensed in states that require)
Benefits
Training and Support provided
Comprehensive benefits package
Work-life balance
Company
Sentry Management Inc.
Sentry Management, Inc., is a community management company whose sole business is managing communities, homeowner associations, and condominiums.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase