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gpac · 4 days ago

Employee Benefits Account Manager

Grasston, MN

Full-time

Onsite

Mid Level

$50K/yr - $70K/yr

3+ years exp

GPAC is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States. As an Employee Benefits Account Manager, you will support clients in navigating group benefits, manage renewals, and maintain strong relationships with clients and carriers.

ConsultingHuman Resources

Responsibilities

Manage a designated book of Employee Benefits accounts, ensuring client needs are met with accuracy and care

Handle day-to-day client servicing, including eligibility changes, enrollment support, plan questions, and issue resolution

Lead the renewal process-gather data, prepare market submissions, analyze quotes, and present recommendations

Support producers with new business opportunities, proposals, and presentations

Collaborate with carriers to secure competitive benefits solutions and resolve service issues

Maintain detailed and accurate documentation within the agency management system

Educate clients on plan options, compliance requirements, technology tools, and enrollment processes

Assist with open enrollment coordination, including materials, communication, and meetings

Work with internal teams to ensure seamless onboarding and strong ongoing client experiences

Stay up to date on industry trends, compliance changes, and product updates

Perform additional duties as needed to support the benefits department

Qualification

Employee Benefits account managementMA Life & Health LicenseAgency management systemsMedical benefit knowledgeMicrosoft Office SuiteCustomer service skillsCommunication skillsOrganizational skillsProblem-solving skills