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American Cruise Lines · 2 weeks ago

Onboarding Coordinator

Salt Lake City, UT

Full-time

Onsite

New Grad, Entry Level

American Cruise Lines is the nation’s leader in U.S. river cruising, and they are seeking an Onboarding Coordinator to serve as the primary point of contact for new hires from offer acceptance through their arrival at training. This role involves managing the onboarding process, including scheduling, documentation collection, and ensuring compliance with pre-employment requirements.

LeisureTourismTravel

Responsibilities

Contact new hires to introduce yourself as their assigned onboarding coordinator and primary point of contact

Send welcome email and onboarding checklist

Initiate and send drug test, background check, and Paycor enrollment materials

Monitor onboarding progress and follow up as needed

Reconfirm start dates

Schedule training orientation

Request and confirm travel to training

Host FAQ sessions at the Training Center

Maintain awareness of training class sizes and capacity

Onboard all temporary crew members

Communicate training class needs with Talent Acquisition

Notify leadership when class requirements are not being met

Support the Onboarding team as needed to facilitate smooth new hire processes

Manage certification compliance, including CPR, sexual harassment training, and marine licensing

Oversee employee mail management and distribution

Collect and securely store written and verbal statements related to employee incidents or concerns

Process bonuses and reimbursements accurately and timely

Investigate and assist in resolving employee concerns and complaints

Qualification

Organizational skillsCommunication skillsHRIS platformsLabor laws knowledgeMultitasking abilitiesInterpersonal skillsAttention to detailConfidential information handling