Mosaic · 1 month ago
Manager, Consulting Services (Internal)
Nationwide, Washington, United States
Full-time
Hybrid
Mid, Senior Level
$130K/yr - $150K/yrMosaic is a consulting firm focused on delivering exceptional client services. The Manager, Consulting Services (MCS) is responsible for leading a team of consulting operations resources while also fulfilling project work to meet client needs.
Professional ServicesTraining
Responsibilities
Proactively gathers performance feedback and provides timely and effective coaching with a focus on areas of growth, opportunity, successes, and lessons learned. The MCS is viewed as a trusted resource by the internal team, leadership, and clients
Conducts performance review and feedback sessions with direct
Cascades company communications to direct reports and provides leadership in adoption of
Identifies resource strengths and potential and adapts to different skills and styles to develop capabilities in direct reports and project team members
Provides day-to-day support to team members and proactively finds solutions that address any concerns
Serves as a Mosaic brand ambassador to promote the Mosaic brand with employees, clients, and the community at large
Collaborates with other Managers to implement new ideas and best
Partners with department leadership to ensure that direct reports meet or exceed performance expectations, meet client and team expectations, and are happy with their project role
The MCS may fulfill any number of project roles, which vary based on client and project needs. Role functions may include, but are not limited to, curriculum development, training and delivery, project management, quality assurance, and consulting
Effectively consult with clients to determine root issues and gaps in employee performance and current business processes that can be addressed through Mosaic’s suite of
Facilitate workshops or interviews with client stakeholders and subject matter experts to generate business cases
Effectively build relationships with key clients and stakeholders to influence program and project-level Facilitate meetings and participate in working sessions with clients; communicate best practices to the client to aid in decision-making
Attain annual billable hours
Qualification
Required
Minimum of a bachelor's degree in education, Instructional Design, Communications, English, Business, or a related field or equivalent experience
Intermediate experience in training, consulting, or managing training
Experience in a project leadership role, including Project Manager, Workstream Lead, or other role requiring leadership of a team
Demonstrated exceptional interpersonal and leadership skills on multiple Mosaic projects with an ability to lead and influence teams and clients
Demonstrated mastery of one or more of the following areas: Consulting, QA, Training and Delivery, Curriculum Development
Ability to be self-aware and reflective on individual areas of opportunity
Demonstrated ability to conduct sensitive and/or difficult conversations around performance with team members
Solid understanding of and experience within the energy and utility sector or enterprise software implementation
Advanced knowledge of training design, development, and delivery
Ability to navigate complex and ambiguous situations using advanced interpersonal, communication, and time management skills
Benefits
Comprehensive health and wellness package
Flexible Time Off program
Paid holidays
Discretionary 401(k) match
Participation in the Employee Stock Ownership Plan (ESOP)
Company
Mosaic
Mosaic offers consultancy, preparation, management of transition, organizational readiness, communications, electronic assistance systems.
Founded in 1996
201-500 employees
H1B Sponsorship
Mosaic has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (2)
2023 (4)
2022 (3)
2021 (3)
2020 (2)
Funding
Current Stage
Growth StageLeadership Team
M
Megan Deans
CEO
Company data provided by crunchbase