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Black Rifle Coffee Company · 1 day ago

Key Account Manager - Convenience

United States

Full-time

Remote

Mid Level

3+ years exp

Black Rifle Coffee Company is a veteran-founded company serving premium coffee and is expanding its wholesale business. They seek a Key Account Leader to develop partnerships with key accounts, managing business relationships and optimizing growth opportunities.

CoffeeFood and BeverageRetail

Responsibilities

Establish and develop an all-encompassing business partnership between Key Accounts in the US and Internationally and Black Rifle Coffee Company (BRCC)

Take a “hands-on” approach working with Key Account key stakeholders to ensure BRCC leadership and subordinate departments meets or exceeds commitments of delivering quality and timely products and services

Assess, evaluate and gain insights on both BRCC and Key Account infrastructures to make recommendations for new business growth, as well as capture any Risk and/or Opportunities within the business relationship

Thoroughly investigate customer experience, both positive and negative impacts, and negotiate resolutions by presenting information in a compelling and persuasive manner

Keep Key Account stakeholders informed of developments within BRCC that may affect delivery timelines and stock levels of products

Continually keep BRCC fully informed of important key account activities, sales metrics, and reports which would impact internal operations or executive-level decisions

Prepare monthly Key Account reports to Operations, Sales, etc and coordinate and follow-through on any actions

Manage deduction and accounts receivable issues to minimize chargebacks

Qualification

Key account managementVendor management softwareBusiness developmentNegotiation skillsAnalytical skillsConflict resolution skillsCommunication skillsOrganizational skillsProject management

Required

Bachelor's degree in relevant field preferred

3+ years of demonstrated experience in key account and/or vendor relationship roles

Demonstrated experience and implementing strategic initiatives for business development

Capable of considering the audience and adapting approach for different situations, while presenting a united front with BRCC and key stakeholders

Proven use of vendor management software

Strong conflict resolutions skills

Strong negotiation and collaboration skills

Strong analytical, written, verbal and interpersonal communication skills with ability to build strong working relationships with individuals of varying personalities

Detail oriented with strong follow-through and ability to prioritize while handling multiple tasks

Highly organized with focus on execution, problem solving, time management, and project management