AEG · 1 week ago
Security Officer Full-Time (Peacock Theater) - Internal Only
AEG is a leader in sports and live entertainment, hosting numerous events and shows. The Security Officer is responsible for ensuring the safety and security of guests and staff at the Peacock Theater and Crypto.com Arena, enforcing event policies, conducting patrols, and responding to incidents.
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Responsibilities
Ensure enforcement and compliance of the venue’s Event Policies at all times including oversight of visitor management, credential enforcement and Security entry screening processes
Assist with directional and informational inquiries
Take direction from Supervisors and provide direction to Officer 1’s during Emergency Response and assist guests by providing direction and feedback
Conduct patrols of the building on a regular basis
Utilize radios for communicating incidents
Respond to all security and safety related issues in a timely manner
Respond to incidents and compile information for Supervisors
Perform a variety of duties, often changing from one task to another of a different nature, without the loss of efficiency or composure
Use excellent customer service skills when interacting with guests, clients, and staff
Complete all assigned tasks within the guidelines and deadlines set by Security Managers and Supervisors
Comply with all legal and ethical instructions given by Event Security Managers and Supervisors
Ability to memorize, recollect and quickly relay relevant information when requested
Ability to interact effectively and calmly with angry or emotional guests and staff during intensely aggravated circumstances
Ability to maintain guest, team member, and company confidentiality
Have full knowledge of 24/7 Security Operations to include but not limited to: Ramp Procedures, Administrative Office Procedures, Command Center Procedures, Non-Event access control etc
Understand and operate Peacock Theater and Crypto.com Arena's security systems (Genetec, 24/7 Incident Command, Fire Alarm System, AVTEC Dispatch, C-Cure Access Control, Visitor Management, Ramp Bollards and Access Gate, X-Ray Machine etc.)
Fill- In for Non-Event open shifts as needed
Be able to be utilized as an experienced resource in a sensitive and/or high profile area/post during any event as needed
Other duties as assigned
Assist with Department hiring during the new hire orientation training by being a Coach
Assist with training of new Security Officers during On The Job by being a Coach
Complete all required trainings assigned via Human Resources in a timely manner
Complete Rest/Meal breaks in accordance with California Labor Laws
Qualification
Required
A minimum education level of: High School Diploma or its equivalency
A minimum of 1-2 years of related work experience
Demonstrate excellent communication skills
Ability to perform calmly under pressure
Ability to provide clear communication and support to Security Team Members, Supervisors Management, Venue Tenants and Team Personnel
Willingness to accept greater responsibility and accountability
Work honestly and effectively with moderate supervision
Must demonstrate the ability to perform the job duties of Security Officer I
Must have a good record of attendance
Must have an active guard card
Must be able to work evenings, weekends, and/or holidays as scheduled
Preferred
CPR / AED / First Aid training
Benefits
Medical, dental and vision insurance
Paid holidays
Vacation and sick time
Company paid basic life insurance
Voluntary life insurance
Parental leave
401k Plan (with a current employer match of 3%)
Flexible spending and health savings account options
Wellness offerings
Company
AEG
AEG is one of the leading sports and entertainment presenters in the world. AEG, a wholly owned subsidiary of the Anschutz Company, owns,
Funding
Current Stage
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