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Klüber Lubrication · 1 week ago

Sales Operations Manager

Londonderry, NH

Full-time

Hybrid

Mid, Senior Level

Klüber Lubrication is a global leader in specialty lubrication and part of the Freudenberg Group. The Sales Operations Manager will manage the Pricing and Sales Support teams to enhance customer experiences, focusing on pricing modernization and leveraging data insights within the Sales and Customer Experience organizations.

ChemicalIndustrial EngineeringSupply Chain Management

Responsibilities

Direct the development and governance of pricing frameworks to support margin optimization and market competitiveness in line with Global standards

Lead cross-functional pricing initiatives with Finance, Product Management, and Sales to align pricing strategy with business objectives

Establish pricing controls and compliance protocols to ensure consistency and profitability

Lead the design and continuous improvement of sales processes, tools, and systems to enhance productivity and customer experience

Oversee CRM strategy and data integrity, ensuring the platform supports pipeline management, forecasting, and performance tracking

Guide the development of sales dashboards, KPIs, and performance reports to inform strategic planning and execution. Champion a data-driven culture within the sales organization, ensuring analytics are embedded in decision-making processes

Partner with Commercial and Finance leadership to deliver actionable insights on customer behavior, market trends, and sales performance

Qualification

Sales OperationsProcess ImprovementProject ManagementDigitalization ToolsAnalytical SkillsLeadership SkillsProblem-Solving Skills

Required

Bachelor's degree in Business, Management, or a related field

Proven experience in Sales Operations for a matrixed, global organization

Strong background in process improvement and project management

Experience with digitalization and automation tools

Excellent leadership and team management skills

Strong analytical and problem-solving abilities

Ability to travel as needed within the region and internationally

Benefits

Health Insurance: Rely on comprehensive services whenever you need it.

401K Match: Save for retirement with the company's help.

Vacation: We offer time off to refresh and recharge.

Education Reimbursement: Receive financial aid to help propel your career to the next level.

Paid Holidays: With paid-time off, local holidays are all the way more relaxing.

Company

Klüber Lubrication

Klüber Lubrication – your global specialist Klüber Lubrication offers expert tribological solutions by supplying high-performance specialty lubricants directly to customers in almost all branches of industry and regional markets.

Founded in 1929