CHRISTUS Health · 1 week ago
Performance Excellence Operations Specialist Senior - Performance Excellence
Irving, TX
Full-time
Onsite
Senior Level
5+ years expCHRISTUS Health is seeking a Senior Operations Specialist to lead performance monitoring and sustainment efforts across ministries. The role focuses on ensuring alignment with operational standards and involves advanced data analysis, process evaluation, and collaboration with various teams to promote operational excellence.
Responsibilities
Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
Develops and maintains trusted, collaborative relationships with leaders, physicians, associates, and cross-functional teams to promote operational excellence and sustainment of One CHRISTUS standards
Leads performance monitoring and sustainment activities across ministries, ensuring alignment with organizational goals and operational standards
Utilizes data analysis and process evaluation to identify trends, risks, and opportunities for improvement, translating findings into clear, actionable recommendations
Facilitates and supports root cause investigations, working with stakeholders to develop and implement corrective actions that achieve sustainable results
Applies appropriate process improvement methodologies (e.g., Lean, Six Sigma) to identify opportunities for efficiency, waste reduction, and improved performance outcomes
Coordinates and oversees improvement initiatives, managing priorities, timelines, and stakeholder engagement while adapting to project scope and available resources
Prepares and delivers clear, concise reports, visualizations, and presentations to communicate performance insights and recommendations to diverse audiences, including executives and ministry leaders
Provides guidance, coaching, and mentorship to Operations Specialists and other team members, fostering the consistent use of PET tools, methods, and sustainment practices
Collaborates with operational, clinical, and analytical teams to ensure that performance improvement strategies are realistic, data-informed, and aligned with enterprise priorities
Escalates unresolved or systemic performance deviations to senior leadership for further review and intervention
Benchmarks and research industry and market trends to inform ongoing improvement strategies and sustainment plans
Participates in special projects and performs other job duties as assigned
Qualification
Required
Master's degree in Business Administration, Healthcare Administration, Industrial Engineering, or a related field required
Proficient in Microsoft Office Suite Tools: Excel, Word, PowerPoint, Visio, Project, and Outlook
Proficient with Lean and Six Sigma methodologies
Ability to work full-time in a hospital, clinic, or office environment
Ability to work with all levels of associates across the organization
Exceptional teaching, speaking, and interpersonal communication skills
Minimum 5 years of professional experience in a healthcare setting
Lean Green Belt, Six Sigma Green Belt, or Lean-Six Sigma Green Belt required
Preferred
Bilingual, English/Spanish is preferred
Lean Black Belt, Six Sigma Black Belt, or Lean-Six Sigma Black Belt preferred
Company
CHRISTUS Health
CHRISTUS Health is a Catholic not-for-profit health care system comprising more than 600 centers, including long-term care facilities, community hospitals, walk-in clinics and health ministries.
10001+ employees
H1B Sponsorship
CHRISTUS Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (43)
2024 (35)
2023 (54)
2022 (46)
2021 (22)
2020 (26)
Funding
Current Stage
Late StageLeadership Team
Terry Kyle
CEO and CDO The Children's Hospital of San Antonio Foundation & Friends of CHRISTUS Santa Rosa Fnd
Thomas Royer, MD
CEO Emeritus
Company data provided by crunchbase