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Shentel · 1 day ago

Technician Broadband II - Cable

Redwood, VA 24151, USA

Full-time

Onsite

Mid Level

3+ years exp

Shentel is a telecommunications company specializing in high-speed internet services in the Mid-Atlantic United States, focusing on rural communities. They are seeking a Technician Broadband II to install, troubleshoot, and repair internet, phone, and digital video services for both residential and business customers.

Telecommunications

Responsibilities

Installs, troubleshoots and repairs Internet, phone and digital video services including business and residential locations

Installs, troubleshoots, and repairs all wiring/cabling and hardware required to support home and commercial services. This may include fiber, coax and Ethernet cabling

Programs, configures and troubleshoots Shentel provided customer premise equipment to support video, phone and Internet services

Installs, maintains and replaces coaxial cables, fiber optic and copper lines entering or within the customer premises

Supports system maintenance by clearing complex plan conditions throughout the network

Installs in-line devices including coax amplifiers, line extenders, taps, splitters, power supplies and fiber optic multi-ports and splitters

Utilizes test and measurement equipment to validate performance of Internet, video, phone and Wi-Fi services

Observes all company safety procedures at all times

Will be expected to support on-call rotation and periodic weekend work may be required

Working conditions include climbing, working in attic crawl spaces, working at heights and driving across service territories in a company vehicle

Qualification

HFC installationFiber optic installationTroubleshootingBasic PC skillsCommunication skills

Required

Must be able to clearly and successfully communicate to customers internal and external

Listen effectively, present your idea, write clearly and work well solo or in a group setting

Have a valid driver's license

Must have 3-5 years of experience with HFC and/or fiber to the premise installation, maintenance, troubleshooting and repairs

Must also be competent in HFC and fiber optic theory, maintenance and troubleshooting

Able to demonstrate basic PC/tablet skills using basic software applications like email and web browsers

This is a physical job, so you should have the strength and flexibility to move over all types of terrain in all kinds of weather while carrying tools and equipment

Operate weight-bearing equipment, such as gaffs, safety harnesses, extension ladders, and carry fully