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TRIGO · 6 days ago

IT Infrastructure and Support Manager - Hybrid Role

Peoria, IL

Contract

Hybrid

Senior Level

7+ years exp

TRIGO is a company that provides quality solutions, and they are seeking an IT Infrastructure and Support Manager to lead all IT operations and systems for the Americas region. This role involves hands-on leadership in IT strategy, system administration, and infrastructure engineering to ensure the stability, security, and scalability of IT services.

AerospaceAutomotiveProfessional ServicesRailroad

Responsibilities

Partner with executive leadership to define the regional IT roadmap

Lead and supervise all regional IT infrastructure projects, developing progress reports, requirements documentation, and presentations

Collaborate with Finance, Operations, and Sales to enable cross-functional digital solutions

Provide data integration and analytics support

Represent IT in management reviews, ensuring alignment between technology and corporate strategy

Oversee and actively participate in the management and troubleshooting of all network operations, inter-office connectivity, and secure remote access (VPN)

Maintain and optimize physical and virtual servers, databases, and hosting environments

Ensure regular data backups, business continuity, and disaster recovery readiness

Evaluate emerging technologies and cloud solutions to enhance efficiency and scalability

Conduct regular audits of local infrastructure, IT contracts, and organization to ensure alignment with Group IT standards

Lead the hands-on implementation, configuration, and management of cybersecurity tools and threat-detection systems

Manage user access controls, onboarding/offboarding processes, and system privileges

Ensure compliance with corporate and legal standards (e.g., GDPR, data protection)

Develop, test, and maintain Business Continuity and Disaster Recovery plans

Optimize IT assets, vendor relationships, and budgets to maximize value and control costs:

Manage procurement, deployment, and lifecycle of hardware and software assets and licenses

Lead vendor negotiations and manage service contracts and provider performance

Prepare and manage the annual IT budget; report on expenses, KPIs, and ROI

Lead and mentor the IT helpdesk team, directing service operations, monitoring SLAs, and acting as the final point of technical escalation

Develop internal documentation, user guides, and training to improve technology adoption

Promote a culture of safety, collaboration, and continuous improvement

Any other duties as assigned

Qualification

Azure ExpertiseHybrid InfrastructureNetworking & SecurityMicrosoft Azure CertificationEnglish Proficiency

Required

Proven experience leading an Azure migration; deep expertise in designing, deploying, and managing Azure infrastructure (Azure Policy, RBAC, Defender for Cloud, Monitor, ASR)

Deep understanding of traditional on-premises infrastructure (Windows Server, Active Directory, Virtualization) and its integration with Azure

Strong technical background in network administration (IP, VPN, LAN/WAN), telecom, and core IT security principles

Proficiency in English

Minimum 7 years of progressive, hands-on IT operations or infrastructure management experience, ideally within a multi-site or service organization

Proven leadership in managing technical teams, vendors, and enterprise-level systems

Demonstrated experience both leading and serving as a key technical contributor on IT projects, from requirements gathering through to delivery and reporting

Bachelor's Degree in Information Technology, Computer Engineering, or related field

Preferred

Certification such as 'Microsoft Certified: Azure Solutions Architect Expert' is highly preferred

Company

TRIGO

QUALITY ALONG THE SUPPLY CHAIN Founded in 1997, TRIGO Group is a multinational company providing quality solutions for the automotive, aerospace and other transport industries.

Founded in 1997

Nanterre, Ile-de-France, FRA

10001+ employees