isolved · 1 week ago
Senior HR Consultant
Charlotte, NC
Full-time
Onsite
Mid, Senior Level
4+ years expisolved is a provider of human capital management (HCM) solutions that help organizations recruit, retain and elevate their workforce. They are seeking a Senior HR Consultant who will provide HR advice and consulting solutions to clients and staff, manage HR functions, and develop policies and procedures to improve HR systems.
Employee BenefitsFinancial ServicesHuman ResourcesProfessional ServicesSaaSSoftware
Responsibilities
Administer various human resource plans and procedures for client personnel
Work with others, develop and implement personnel policies and procedures
Prepare and maintain employee handbook and applicable policies and procedures
Administers a broad range of generalist HR management support answering questions and completing projects related to, but not limited to:
Policy and/or handbook development and interpretation
Recruiting and selection
Contact with client vendor regarding benefit options
Employee benefit issue resolution and advice
Client benefits renewal and related activities
Complaint handling, discipline and termination advice
Unemployment claims appeals
Performance management solutions
Development and coaching
Compensation analysis and assistance with compensation planning
Serve as client escalation and internal lead for custom or defined client groups, as needed; utilize team approach
Independently lead and facilitate difficult discussions on matters including but not limited to, disciplinary action, employee relations complaints, investigations, etc
Develops and maintains, for some clients, OSHA log, EEO-1, VETS, or any other applicable client-specific or legally required HR report and files report with regulatory agency as needed
Recommends and applies new HR approaches, tools, policies and procedures for the client. Works to continuously improve the HR system for clients and the company. Maintains thorough knowledge of isolved modules and functionality, understand how to run reports in isolved, create onboarding tasks, etc
Develop and manage standard deliverables for stand-alone project clients as assigned. Ability to allocate work and meet client expectations with minimal direction
Recognize and effectively upsell HR Services subscriptions and/or discuss other isolved service upsells
Advise client of potential HR risks and impact of business decisions
Serve as subject matter expert for Thought Leadership purposes, drafting e-books, blogs and/or presenting webinars as requested by marketing
Train Consultants and/or Associates on various facets of HR and HR Services' deliverables (ex. Handbook development, multi-state law research, etc.)
Function as the team's internal answer person, able to mentor and lead internally within the team on projects and challenging HR concepts and projects. Taking it upon oneself to lead discussions and team initiatives
Keeps current on HR-related issues and employment law compliance by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
Periodically support with Leave Management Help Line
Support strategic client projects as requested
Ability to manage a book of business, including various client accounts and client projects
Support clients and projects in the absence of peers as needed
Uphold, support, and promote all company policies and procedures
Special projects as assigned/requested
Qualification
Required
Bachelor's degree in Human Resources, Business Administration or similar field
A minimum of four (4) years related HR and/or HR Generalist experience
A combination of education and experience equivalent will be considered
Proven HCM experience required
Proven effective oral and written communications skills
Strong skills and experience in using Microsoft Office applications (particularly Excel and Word)
Ability to research to find relevant and correct HR information
Have excellent customer service and relationship-building skills internally and externally
Be professional and approachable, with the ability to provide quality customer service to multiple diverse work groups
Establishes and maintains positive working relationships with co-workers, other departments, clients, vendors, and agencies promoting a quality service image
Excellent time management skills
Able to handle multiple priorities simultaneously
Must be able to handle disruptions without allowing them to affect delivery of quality and timely services
Excellent critical thinking and troubleshooting skills
Be detail-oriented, accurate, organized, and proficient in working with payroll/benefit data, benefit plan information, professional communications, and other detailed information
Able to work independently, be a self-starter and collect and analyze data, as well as solve problems in a fast-paced environment. Able to use critical thinking and troubleshooting skills
Proven project management principles and practices, and able to manage projects from initiation to completion
High integrity, agile professional who is passionate about human resources
Able to problem-solve in a fast-paced environment working independently, demonstrating resourcefulness, functioning as a self-starter, asking 'unasked questions,' collecting and analyzing applicable information, determining a course of action, executing plans to completion, and continuously improving quality, efficiency and effectiveness
Evaluate and recommend revisions of internal processes to increase efficiency/effectiveness
Preferred
SHRM or HRCI Certification preferred
Benefits
Visit www.isolvedeebenefits.com for a comprehensive list of our employee total rewards offerings.
Company
isolved
isolved is an employee experience leader, providing intuitive, people-first HCM technology.
1001-5000 employees
H1B Sponsorship
isolved has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$350MKey Investors
Goldman Sachs Alternatives
2025-08-08Secondary Market· $350M
2011-09-20Private Equity
Leadership Team
James Norwood
Non Executive Board Director
Recent News
24-7 Press Release Newswire
2025-10-17
Company data provided by crunchbase