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NEOGOV · 4 days ago

Systems Administrator DOH8783

Multiple Locations Statewide, WA

Full-time

Onsite

Entry Level

$73K/yr - $98K/yr

3+ years exp

NEOGOV is part of the Washington State Department of Health, and they are seeking a Systems Administrator to support and administer Microsoft 365 tools like SharePoint, Teams, and OneDrive. The role involves troubleshooting user issues, maintaining information architecture, and contributing to platform governance in a large enterprise environment.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

Provide day-to-day administration and tier two enterprise support for SharePoint, Teams, and OneDrive

Troubleshoot user issues by researching root causes, testing solutions, and following issues through resolution

Partner with business teams to plan, build, and improve SharePoint sites and Teams that support real work including external partner access and collaboration

Help maintain information architecture including metadata, site structure, and content organization

Contribute to platform governance, standards, and security best practices

Support training, documentation, and user resources that improve adoption and consistency of M365 best practices

Assist with testing and agency communication of ongoing improvements or changes to functionality of M365 services

Qualification

SharePoint Online AdministrationTeams AdministrationOneDrive AdministrationWeb Site Design/DevelopmentMicrosoft SharePoint CertificationITIL Foundation CertificationTechnical DocumentationVisual StudioSharePoint DesignerJavaScriptXMLJSONCSSHTML

Required

Three (3) years professional experience in one or more of the following IT disciplines: SharePoint Online or Server Administration, Systems development, Web Site Design/Development and Management, Web Content Management Systems or IT Consulting

Experience Designing, developing or configuring web sites or web collaboration software

Experience preparing documentation including internal technical documents, system diagrams, use cases, test cases, and user documentation and manuals

Proficiency in translating complex technical issues into readily understood concepts for staff, management, and the public

Preferred

An Associate's degree or higher in an Information Technology program or a closely related field

Proficiency in administration and supporting SharePoint Online, Teams and OneDrive or equivalent

Experience in developing, recommending, and maintaining SharePoint, Teams, and OneDrive standards, best practices for an organization, including facilitation with diverse stakeholder groups to reach consensus

Microsoft SharePoint certification

ITIL Foundation certification (current version)

Demonstrated ability to use Visual Studio and SharePoint Designer, experience with JavaScript, XML, JSON, CSS, and HTML

Proficiency in writing technical user documentation and presenting to diverse audience

Benefits

Employees and their families are covered by medical (including vision), dental and basic life insurance.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses.

Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

State Employees are members of the Washington Public Employees' Retirement System (PERS).

Employees also have the ability to participate in the Deferred Compensation Program (DCP).

All state employees are covered by the federal Social Security and Medicare systems.

If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Full-time employees earn eight hours of sick leave per month.

Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165 or the applicable collective bargaining agreement (CBA).

Washington State supports members of the armed forces with 21 days paid military leave per year.

Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave.

Leave Sharing

Parental Leave

Family and Medical Leave Act (FMLA)

Leave Without Pay