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American Red Cross · 3 days ago

Donor Recruitment Account Manager

Burlington, VT

Full-time

Onsite

Entry Level

$47K/yr - $63K/yr

1+ years exp

American Red Cross is the world's largest humanitarian network, and they are seeking a Donor Recruitment Account Manager to work with blood drive coordinators and donor groups. This role is responsible for developing strategies to attract sponsors and achieve blood collection targets in the Burlington, VT area.

Health CareHumanitarianNon ProfitTraining

Responsibilities

Identify, develop and implement creative strategies to attract, manage and retain potential blood drive Sponsors and feeder groups for existing blood drives to meet monthly, quarterly, and annual collection goals

Identify and apply appropriate methods to ensure efficient scheduling of blood drives by assigned Sponsors to meet blood collection goals

Provide sufficient organizational and operational support to sponsor contact to ensure achievement of collection operation and annual goals

Coordinate activities with appropriate collections personnel to ensure a positive Sponsor and donor experience and smooth, efficient operations

Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers and volunteer Telerecruiters within assigned groups to assist in meeting collection objectives and to comply with all ARCBS directives, Code of Federal Regulations, local operating procedures and other related regulatory requirements

Develop a working knowledge of the community, its government, demographics and organizations. Apply that knowledge to all aspects of servicing Sponsor groups and the expansion of the blood program

Maintain accurate records in the system to provide tracking and statistical data on Sponsor group performance. Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity

Qualification

Business to Business SalesCustomer Maintenance TechniquesNegotiation SkillsOralOrganizational SkillsWritten CommunicationTraining SkillsGroup Dynamics KnowledgeSales ExperiencePresentation Skills

Required

Bachelor's degree OR a combination of education and work experience

1 year of related experience preferred or equivalent combination of education and related experience required

Good organizational skills and the ability to handle multiple priorities effectively are required

Excellent oral and written communication skills, including training and presentation skills is required

A current valid driver's license and good driving record is required

May be required to travel to sites throughout the Red Cross organization

Preferred

Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred

Sales Experience Preferred