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UF Health · 1 day ago

Rep Client Service I | Rehab Wildlight | 9AM-5:30PM

Jacksonville, FL

Full-time

Onsite

Entry Level

1+ years exp

UF Health is a healthcare provider seeking a Client Service Representative to manage patient appointments and registrations. The role involves obtaining patient information, performing registration functions, and serving as a liaison between patients and healthcare staff while providing excellent customer service.

Health CareMedical

Growth Opportunities

Responsibilities

Responsible for scheduling patient appointments

Interviews patients to obtain appropriate demographic and financial information

Registers patients and performs other registration functions

Obtains necessary signatures and documentation from patients for billing and insurance purposes

Orders laboratory tests and other tests via the computer system at the direction of the physicians

Performs end-of-day disposition and gathers appropriate statistical information relating to patients

Announces the arrival of patients and answers incoming telephone calls for the department/practice

Serves as a liaison between patients, nurses, physicians, and others

Provides excellent customer service and greets patients entering the department/practice

Qualification

Data entryDecision makingDetail orientedVerbal communicationBasic arithmeticTask prioritizationCustomer serviceICD-9 codingCPT codingMedical terminology

Required

High School Diploma or GED

Excellent decision making skills and initiative

Very detailed oriented

Excellent verbal communications skills in the English language

Basic arithmetic skills are necessary for cashiering

Data entry experience required

Ability to prioritize tasks and organize work flow

Must be able to handle stressful situations in a professional customer service related manner

One (1) year experience with third party payors

Preferred

ICD-9 and CPT coding preferred

Completion of a standard medical terminology course would be helpful, but not required

Up to four (4) years clerical/customer service experience, ideally in a health care related industry

Computer experience for imputing data and reviewing patient demographic material

Company

UF Health

Glassdoor3.9

University of Florida Health is a world-class academic health center in Florida, encompassing hospitals, physician practices, colleges, centers, institutes, programs and services across northeast and north-central Florida.

Founded in 1958

Gainesville, Florida, USA

10001+ employees