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State Systems · 1 week ago

Inside Sales Representative — Test & Inspections

Memphis, TN

Full-time

Onsite

Entry, Mid Level

$65K/yr - $85K/yr

2+ years exp

State Systems is a leading provider of life safety, fire protection, and security services across the Mid-South. They are seeking a detail-oriented, customer-focused Inside Sales Representative to manage inbound inquiries and support their Test & Inspections team, ensuring customers receive accurate quotes and service information.

Information Technology

Responsibilities

Manage inbound sales calls and electronic inquiries through HubSpot and other approved channels

Qualify, document, and process sales opportunities promptly and professionally

Prepare proposals, quotes, and follow-up communications for outside sales representatives

Maintain accurate customer records, opportunities, and communication logs in CRM systems

Coordinate with internal departments to support scheduling and delivery of Test & Inspection services

Provide prompt, courteous, and professional customer support

Track and follow up on open quotes and pending opportunities

Identify opportunities for upselling and cross-selling based on customer needs

Participate in team meetings, training, and process improvement initiatives

Qualification

CRM systemsInside sales experienceCustomer service experienceMicrosoft OutlookMicrosoft ExcelMicrosoft WordProfessional communicationTeam collaborationAttention to detailAdaptabilityInitiative

Required

Minimum 2 years of inside sales or customer service experience (B2B preferred)

Experience within service, construction, or life-safety industries is a plus

Proficiency with CRM systems (HubSpot highly preferred)

Strong written and verbal communication skills

Excellent organization, accuracy, and time-management skills

Ability to collaborate effectively in a team-oriented environment

Proficiency with Microsoft Outlook, Excel, and Word

Benefits

Competitive base pay + commission structure

Monday–Friday schedule

Opportunity to contribute to a mission-driven organization protecting lives and property

Company

State Systems

State Systems is a privately owned total protection company that seeks to embody its mission of protecting life and property into every client and product every day.

Founded in 1986

Memphis, Tennessee, USA

201-500 employees