Senior Manager, Account Management jobs in United States
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Expedia Group · 2 weeks ago

Senior Manager, Account Management

Expedia Group is a leader in global travel, dedicated to making travel smoother and more memorable through innovative solutions. The Senior Manager, Account Management will lead a team to drive revenue and acquisition goals by building strong relationships with hotel and property partners and implementing internal business initiatives.

CommunitiesInternetReservationsTask ManagementTechnical SupportTicketingTourismTransportationTravel
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H1B Sponsor Likelynote

Responsibilities

Lead a team including Senior Market Managers, Market Managers, and Associate Market Managers, in the assigned market
Build and execute strategy within the assigned market to achieve business goals
Continuously coach and provide recommendations to direct reports; improve team productivity and effectiveness by building the skills and capabilities of the team members
Spearhead cross functional Expedia business initiatives; through initiation and planning stages to actively anticipate market impact and roll out plans
Provide input to senior management in developing effective and scalable solutions to improve process efficiencies
Develop and sustain strong partner relationships especially at the C-level by delivering consulting services
Develop & drive sound recommendations based on insights from data analysis to optimize hotels in the Expedia marketplace and their lodging market overall
Represent Expedia in the local market, build Expedia’s company profile with key local influencers (e.g. tourism bureau, hotel association, etc.) and provide expertise to the local industry
Promote Expedia’s full suite of products offerings to partners and educate them on the full use of our products and tools
Lead the execution of overall market business plans to meet or exceed key targets, goals and/or strategic objectives set by E4B leadership
Effectively handle working relationships, team's productivity and morale
Continuously improve collaboration with other internal functions, within E4B and across Expedia
Other reasonable duties, as assigned

Qualification

Business strategy executionData analysisCRM tools proficiencyRelationship managementProject managementTeam leadershipProblem-solving skillsMulti-taskingCommunication skillsTime management

Required

Bachelor's Degree; or equivalent related professional experience
8+ years' experience (6+ for Master's)
20 – 30% of travel
Demonstrated E2E business strategy / plan creation and execution
Lead cross-functional teams successfully in a fast-paced team environment
Strong project management skills, including multiple projects at a time, prioritize effectively, and to meet deadlines
Execute marketplace initiatives with a strong eye on improving margin opportunity, obtaining lodging rates and availability information and driving long term relationships with our supply partners, especially our key accounts
Ability to have an effect for internal and external decision makers
Strong written and oral communication skills; including fundamental pitching and articulate ideas clearly and appropriately influence others
Proficiency with Project Management and CRM tools (preferably Microsoft Project and Salesforce). Expertise in Microsoft Word, Excel and PowerPoint
Establish and adhere to priorities in a fast pace environment
High impact personality: intellectual agility, entrepreneurship, compassion in relationship, great teammate
Hungry, determined, motivated, willing to take action and results-focused
Organization and time management skills, rigor, attention to details
Proven follow-up/persistence when facing challenging situations
Ability to multi-task effectively and be able to change gears quickly without skipping a beat
Integrates change processes with organizational business plan
Coaches team members in behaviors for personal effectiveness, results orientation
360 relationship builder, including c-level execs partners
Authentic relationship builder; earns the confidence of others
Bridges and sustains productive and long-term partnerships based on mutual support through a reciprocal style
Ability to identify problem statements and triage them
Ability to create a strategy and prioritize
Excellent analytical and vital thinking skills, including demonstrated general problem-solving skills and an intense curiosity to identify trends and ensuing business needs
Appetite for innovative technology, fast-changing business environment, facts decision-making
Ability to select and present insightful dataset including performance, market and competitor analysis and to implement significant action plans based on the data
Proficiency in English language skills
Presents ideas and directives clearly and persuasively; actively listens when spoken/presented to
Ability to effectively communicate to various levels and through a variety of communication channels
Ability to influence direction of decisions even when holding a position contrary to the majority
Able to work independently as well as be a strong team worker, always seeking to improve team and organizational performance

Benefits

Medical/dental/vision
Paid time off
Employee Assistance Program
Wellness & travel reimbursement
Travel discounts
International Airlines Travel Agent (IATAN) membership

Company

Expedia Group

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At Expedia Group (NASDAQ: EXPE), we believe travel is a force for good – it opens minds, builds connections, and bridges divides.

H1B Sponsorship

Expedia Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (519)
2024 (410)
2023 (382)
2022 (629)
2021 (483)
2020 (366)

Funding

Current Stage
Public Company
Total Funding
$4.25B
Key Investors
TCV
2025-02-21Post Ipo Debt· $985M
2020-04-23Post Ipo Equity· $1.2B
2020-04-23Post Ipo Debt· $2B

Leadership Team

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Ariane Gorin
Chief Executive Officer
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Ramana Thumu
Chief Technology Officer
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Company data provided by crunchbase