ISS Facility Services - North America · 18 hours ago
Quality Assurance Manager
LA Metro Area
Full-time
Onsite
Mid, Senior Level
$109K/yr - $133K/yr
5+ years expISS Facility Services - North America is seeking a Quality Assurance Manager responsible for overseeing and enhancing quality assurance programs. This role ensures consistent implementation of best-in-class quality and compliance practices in alignment with regulatory standards and company policies, while collaborating with site managers, quality teams, and clients to exceed operational expectations.
Facility ManagementFood and BeverageFood ProcessingOutsourcingProfessional ServicesRestaurants
Responsibilities
Provide leadership and development for quality teams and programs
Ensure consistent training and support to site leaders and supervisors
Serve as project manager for regional quality initiatives
Communicate professionally with clients and stakeholders
Conduct regular inspections and audits to drive continuous improvement
Deliver refresher training as needed
Review and ensure accurate documentation and compliance
Perform other duties as assigned
Qualification
Required
Bachelor's degree in a related field required; advanced degree preferred
3 or more years of leadership experience in regulated industries preferred
5 or more years of experience monitoring and overseeing quality assurance activities in a regulated environment, pharmaceuticals preferred
Strong understanding of GMP, ISO standards, and regulatory compliance
Proficient in Microsoft Office and digital quality management systems
Ability to develop and execute site-level quality strategies
Strong analytical and problem-solving skills
Exceptional customer service and communication skills
Preferred
Auditing experience preferred
Benefits
Medical
Dental
Life
Disability insurance
Comprehensive leave program based on employment status
Company
ISS Facility Services - North America
ISS is a leading workplace experience and facility management company, connecting people and places to make the world work better.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Jon Eldridge
Regional Chief Operating Officer – Americas
Courtney Olson
Chief Marketing Officer, North America
Recent News
Hindu Business Line
2025-10-17
ISS World Services A/S
2025-10-13
ISS World Services A/S
2025-09-29
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