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Kongsberg Defence & Aerospace · 1 day ago

Field Service Engineer II

Work from home, US

Full-time

Hybrid

Mid, Senior Level

$82K/yr - $110K/yr

5+ years exp

Kongsberg Defence & Aerospace, headquartered in Alexandria, Virginia, is seeking a highly skilled Field Service Engineer II to deliver expert-level technical support across their defense portfolio. In this role, you will diagnose and resolve complex system challenges, guide customers through training, and support the deployment of advanced KONGSBERG products and services globally.

AerospaceManufacturingSpace Travel

No H1B

U.S. Citizen Only

Responsibilities

Serve as a Field Support Engineer (FSE) for the entire KONGSBERG Defense portfolio, offering expert-level support, troubleshooting, and guidance to customers, ensuring the effective operation and deployment of products and services

The Subject Matter Expert (SME) for the functional, operational, and employment aspects of the KDA family of remote weapons, turrets, and missile systems, providing technical expertise and guidance across all related activities

Take an active role in supporting the day-to-day operations of field service, managing and resolving more complex customer issues and ensuring efficient execution of service tasks

Deliver advanced training to internal teams and external DoD personnel, tailoring content to specific needs and ensuring comprehensive understanding of complex systems and procedures

As required, operate, maintain and demonstrate all platform assets for customer demonstrations and qualification

Support, as required, trade shows and live fire demonstrations as an FSE for the entire KONGSBERG portfolio

Lead system demonstrations and marketing support, ensuring comprehensive presentations and active participation in promotional efforts. Take full responsibility for equipment and weapons accountability, ensuring accuracy and compliance with all standards

Able to maintain and support weapons, transport and the ability to conduct live fire and demonstrations

Able to obtain and maintain up to a Secret Security Clearance

Support, as available, with testing or production activities in Johnstown

Qualification

Technical support for weapon systemsField support service experienceTroubleshootingAnalysisTrain the Trainer certificationMechanicalElectrical disciplinePreventive maintenance knowledgeAutonomous work abilityBasic computer skillsCommunication skillsInterpersonal skillsTeamwork skills

Required

High school diploma/general education degree (GED) required

At least 5 years of prior operational, training, technical support for weapon systems and vehicle platforms

Able to obtain and maintain up to a Secret Security Clearance

Demonstrates advanced analytical skills, independently identifying complex problems and developing effective solutions

Excellent verbal and written communication skills

Demonstrated interpersonal, managerial and teamwork skills

Able to work autonomously without direct supervision

Rigorous outside activity is to be expected; requires ability to walk, climb, stand, carry materials, stoop, kneel, bend at waist, must be able to climb a minimum 30 foot ladder, maximum unassisted lift = 50 lbs. Average lift less than 20 lbs., exposed to seasonal weather based on geographic region, exposed to moving parts, electricity and weapons that require safety protocols, exposure to varied travel conditions either driving or flying. The travel required (time on travel) for this position is up to 80%. Travel will be CONUS and OCONUS in potential austere environments. Must be able to successfully complete and pass an annual pre-deployment physical examination

U.S. PERSON REQUIREMENT: To comply with U.S. national security requirements mandated under the U.S. International Traffic in Arms Regulations (ITAR), Kongsberg Defense & Aerospace, Inc. will consider only applicants who are U.S. Persons for this position