Neighborhood Dental · 1 week ago
Dental Scheduling Coordinator
Gretna, NE
Full-time
Onsite
Entry Level
$21/hr - $24/hr
2+ years expNeighborhood Dental in Gretna, NE is looking for an outgoing and customer-oriented Dental Scheduling Coordinator. The role involves managing patient schedules, providing excellent customer service, and ensuring compliance with established protocols while fostering a positive atmosphere for patients and team members.
DentalHealth CareMedical
Responsibilities
Outstanding mind for multitasking and Scheduling multiple columns in a busy Dental clinic!
Providing excellent customer service to all patients
Bringing a positive and professional atmosphere for patients and team members
Actively monitoring schedule to ensure providers meet daily goals
Ensuring team is adhering to established protocols for patient follow-up
Answering incoming calls to meet patient need
Making outgoing calls, sending emails, and text messages regarding appointments
Scheduling appointments for checkups and dental treatment
Checking/responding to office voicemails, emails, and text messages
Checking and responding to appointment requests via online scheduling platform and Social Media
Updating and maintaining various reports for accurate data entry
Practicing HIPAA and maintaining compliance
Encouraging and training new team members, empowering them to succeed
Working with other professionals in your department to continually improve and develop the role
Attending regularly scheduled department meetings
Confirming appointments
Verifying pre-medications
Checking patients in and out
Collecting payment at the time of service and patient payment entering
Updating patient records when checking in patients by ensuring phone, address, and insurance are current
Scanning patients’ Identification, insurance card(s), and paperwork
Assisting patients in scheduling with specialists, if needed
Creating and submitting accurate dental claims
Monitoring and maintaining patient common areas, ensuring they are clean and presentable
Verifying patients’ dental insurance benefits and updating plan information
Qualification
Required
1 year minimum Dental front office experience
Multi-line phone proficiency
Knowledge of Dental terminology
Dentrix Ascend software knowledge experience
Customer service: 2 years (Required)
Benefits
401(k) with employer match
FREE Dental coverage
UMR Health Insurance
PTO-Paid Time Off
Paid Holidays OFF
Vision insurance options
Uniform reimbursement
Aflac Options
Company
Neighborhood Dental
Neighborhood Dental is a dental care center that offers family dentistry, root canals, and dental emergency services.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase