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NASCAR · 4 days ago

Managing Director, National Venue Operations

Daytona Beach, FL

Full-time

Onsite

Director/Executive

8+ years exp

NASCAR is a community of passionate individuals dedicated to the growth of the sport. The National Venue Operations Lead is responsible for driving operational excellence across all NASCAR-owned tracks by partnering with track leadership to enhance fan experience, streamline operations, and ensure consistency in quality standards.

RacingSports

Responsibilities

Partner directly with Track Presidents, General Managers, and regional operations leads to align on operational priorities, staffing, and execution plans

Serve as a resource to help tracks identify operational efficiencies and implement solutions that improve fan experience, safety, and cost-effectiveness

Facilitate regular collaboration between tracks to share best practices, standardize playbooks, and troubleshoot common challenges

Develop and maintain a unified NASCAR Operations Playbook in collaboration with Competition and Facility Development that defines standards across maintenance, parking, guest services, traffic management, and at-track logistics

Establish consistent processes and policies for vendor management, procurement, and contract oversight to ensure quality and efficiency across tracks

Partner with Competition, Event Experience, and Facility Development teams to ensure track readiness and consistency in quality standards leading into every event

Negotiate, manage, and evaluate vendor contracts across the portfolio to ensure alignment with NASCAR’s strategic and financial objectives

Identify opportunities to consolidate or optimize vendor relationships to drive efficiency, improve service quality, and reduce costs for the enterprise and individual tracks

Develop shared metrics and performance scorecards to track vendor outcomes and guest satisfaction

Collaborate with Track Presidents and venue operations teams to address unique market or facility needs while maintaining enterprise standards

Act as a central support arm to track operations teams by coordinating resources, tools, and partners that enhance local execution

Provide on-site operational support for tentpole or high-impact events as needed, helping track teams navigate complex logistics or rapid response scenarios

Partner with the Facility Utilization & New Revenue Lead to ensure operational readiness for non-racing and rental events

Use fan feedback, post-event reports, and GEM survey data to identify areas for operational improvement and inform long-term strategy

Lead periodic 'operations reviews' with track leadership to evaluate performance, share learnings, and set goals for upcoming seasons

Partner with Finance and Track Properties on capital investment prioritization related to operational impact and guest experience

Qualification

Operations managementVendor relationsContract negotiationFinancial acumenProject managementCollaboration skillsCommunication skillsLeadership skills

Required

Bachelor's degree (B. A.) from four-year college or university preferred and 8+ years of experience leading large-scale venue, facility, or event operations, preferably in sports, live entertainment, or motorsports or equivalent combination of education and experience

Deep understanding of operations management, vendor relations, and contract negotiation

Proven ability to lead through influence across multiple markets and departments

Strong financial acumen and experience optimizing complex vendor relationships

Excellent collaboration, communication, and project management skills