PSA BDP · 4 hours ago
Project Manager
Allentown, PA
Full-time
Onsite
Entry, Mid Level
1+ years expPSA BDP is a leading provider of globally integrated supply chain, transportation, and logistics solutions headquartered in Philadelphia, PA. The Project Manager will manage day-to-day account activities, support North American clients, and coordinate the implementation of supply chain related projects to meet client expectations. This role requires excellent problem-solving and communication skills to work effectively with internal and external partners.
LogisticsTransportation
Responsibilities
Implementation of new clients & management of implementation project
Manage projects from inception through delivery, ensuring completion of the project objectives on schedule
Liaison between the internal execution team and the client operations organization
Develop, Review, and adjust client-specific SOPs with the execution team lead
Identify ways to streamline and optimize; execute solutions and recommendations
Troubleshoot and problem-solve related to system software and business process as they arise
Establish and maintain standardized reporting content with Business Intelligence Team
Establish customer/internal-specific KPIs and provide direction for reporting and analytics
Deliver analytics and interpretation of KPI information to the client and internally
Addressing and fixing ongoing operational issues
Work with the Client Relations Department and office to:
Define and document project scope, objectives, and desired outcome
Help set and manage stakeholder expectations, both internally and externally
Manage interdepartmental coordination to ensure smooth project execution
Undertake risk management to minimize potential risks
Provide project updates to stakeholders as per demand and requirement
Perform regular assessments of project execution to identify areas for improvement
Track project performance periodically to ensure both short-term and long-term goals are met
Ensure project delivery is on time, as per scope, and within the allocated budget
Support with new business development projects
Solid understanding and participation in IT integrations for clients. Understanding integration is crucial to many other aspects of the job
Administration & maintenance & user creation with PSA BDP systems, solutions, and our clients & carriers
Testing and working collectively with IT in new product releases, improvements, and customer enhancements
Maintain & update project implementation templates in Teamwork
Staying up to date on new releases within the Teamwork suite of products and looking to utilize new features in our current workflow & reporting
Understanding all Tableau reporting databases and where and when to use each source
Assist in pulling reporting and creating reporting needed for client meetings
Creation, maintenance, testing & continuous improvement of all published & customer distributed Tableau Reports
Maintaining and testing published reports
Gather BI requirements, design solutions, and see them through to delivery with BI team
Requesting and testing of RFE items for new Tableau enhancements and fixes for current databases
Participate in new client implementation efforts in understanding unique reporting needs and build out the standard suite to ensure client utilization, training, and happiness
Modify client reporting to respond to changes in client strategy, KPIs, client-specific logic, and business rules over time
Ad-hoc reporting for customers and internal needs with short deadlines
Monitor usage and engagement of BI projects
Coordinate implementation activities for new accounts
Tableau, TMS & new product training sessions, documentation & recording with clients
Maintenance, active involvement & troubleshooting in the ticketing system for clients
All other job duties that may be assigned
Ability to lift and move 30 pounds
Qualification
Required
Bachelor's Degree in Supply Chain & Logistics or Business or a related field is preferred
1-2+ years Supply-Chain, Logistics & Transportation experience
1-2+ years of experience in Account OR Project Management
Experience using data analytic tools such as Tableau, Power BI, Qlik, or Excel
Strong organizational skills with an emphasis on multi-tasking and project management
Demonstrate time management skills, proven ability to prioritize and plan work, and set goals and objectives through developing achievable plans
Strong analytical and investigative skills
Detail-oriented
Advanced computer skills, including full proficiency with Microsoft Office Suite
Travel 10-20%
Company
PSA BDP
PSA BDP, a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions, is headquartered in Philadelphia, USA.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2021-11-30Acquired
Leadership Team
Kay Pothmann
Director Ocean Freight Europe
Ken Wensel
Retired
Recent News
Company data provided by crunchbase