Collegis Education · 2 weeks ago
Enrollment Coach
Oak Brook, IL
Full-time
Hybrid
Entry, Mid Level
2+ years expCollegis Education is a marketing and technology education solutions company that empowers institutions to grow enrollments and improve student outcomes. The Enrollment Coach is responsible for guiding prospective students through the enrollment process, providing information about programs, and ensuring a smooth transition into college.
EducationInformation Technology
Responsibilities
Act as first point of contact for prospective students considering enrolling
Complete required calls, text, and email to fully engage prospective students as indicated by partner communication plan
Engage prospective students via telephone, email, click to chat and text messaging about their future with the goal of enrollment
Conduct conversations with prospective students to assess needs, showcase the benefits of a Collegis partner school’s education, and facilitate enrollment into the college
Mentor students from the application process through the first week of enrollment
Meet all assigned metrics and expectations
Responsible for managing and updating computerized prospective student database, application paperwork, and follow-up documentation
Serve as a guide for prospective students as they navigate the application and enrollment processes
Demonstrate a high level of product/program knowledge of the college’s programs, services, and competitors in market
Maintain contact with business and/or high school community and student service organizations as necessary
Provide guidance and facilitates the admissions process including: entrance exams, applications, transfer of credit policy, financial aid, class schedules, orientation, and background checks
Ensure compliance of all Collegis and partner school policies at all times
Adhere to the appropriate information security policies based on the sensitivity of company data and report any security related issues
Reduce risk of theft, fraud, or misuse of information assets by maintaining security and patch management for the services provided by the team
Qualification
Required
Ability to work a flexible schedule
At least two years of consultative sales, recruiting or customer service experience
Self-motivated and entrepreneurial spirit with desire to work in a fast paced environment
Adaptability to connect with relevance to prospective students representing multiple stages of life and diverse backgrounds/experiences
Demonstrated ability exceeding expectations, influencing others, and meeting deadlines
A passion and enthusiasm for education
Bachelor's degree required
Company
Collegis Education
Collegis Education is a technology-based services company.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Ande Jenkins
Vice President of Partner Development
Gina Hatzivasilis
Vice President, Partner Solutions
Recent News
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